Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mark Malus

Jacksonville

Summary

Server/Cook with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied customers. Demonstrated strong multitasking abilities and attention to detail, ensuring unforgettable dining experience.

Overview

10
10
years of professional experience

Work History

Server/Cook

First Watch Daytime Cafe
05.2022 - Current
  • Self-motivated and shown a strong sense of personal responsibility.
  • Worked effectively and professionally in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proven ability to learn quickly and adapt to new situations.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable customer experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

SurveyTechnician

Happy Dog Communications
01.2018 - 02.2022
  • Displayed excellent day-to-day time management skills.
  • creating detailed CAD drawings based on collected survey data.
  • Attended pre-construction meetings as a representative of the surveying team.
  • efficient use of advanced surveying equipment and techniques.
  • Trained and evaluated new hires.
  • Provided timely reports to clients, maintaining excellent communication throughout the project duration.

Floor/Carver/Cook/Catering Assistant

4 Rivers Smokehouse
06.2015 - 03.2018
  • Worked effectively and professionally in fast-paced environment
  • Displayed willingness to grow and provide valuable feedback to peers
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained clean and organized work station

Education

High School Diploma -

Atlantic Coast High School
Jacksonville, FL
06-2014

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Safe food handling
  • High volume dining

Accomplishments

  • High School Lacrosse team captain.
  • Nationally ranked Lacrosse player for 2014.
  • Jack-of-all trades throughout restaurant experience.
  • Won multiple First Watch store-based competitions.

Timeline

Server/Cook

First Watch Daytime Cafe
05.2022 - Current

SurveyTechnician

Happy Dog Communications
01.2018 - 02.2022

Floor/Carver/Cook/Catering Assistant

4 Rivers Smokehouse
06.2015 - 03.2018

High School Diploma -

Atlantic Coast High School

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Mark Malus