Mark Markusic
Whiting,IN
Summary
Dynamic operations professional with a proven track record at Bp North America, excelling in data analysis and operational efficiency. Skilled in customer relations and compliance monitoring, I foster continuous improvement and enhance team performance through effective coaching and mentoring. Committed to optimizing processes and ensuring safety standards in high-stakes environments.
Dedicated professional prepared to bring extensive expertise and results-oriented approach to Specialist role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.
Overview
24
24
years of professional experience
Work History
Operations Board Specialists
Bp North America
03.2009 - 02.2026
Operate delta v system on a 105,000 ball per day cat cracker unit
- Conducted data analysis to support operational efficiency initiatives.
Operations Manager
Veolia Environmental Services
02.2002 - 03.2009
Managed all environmental cleaning crews inside bp oil refinery
- Developed training programs for staff on health, safety, and environmental regulations compliance.
- Conducted regular audits to ensure adherence to company policies and industry best practices.
- Collaborated with clients to identify needs and tailor service solutions for enhanced customer satisfaction.
- Oversaw inventory management processes, ensuring optimal stock levels and minimizing waste generation.
- Fostered a culture of continuous improvement through mentoring staff and encouraging innovative ideas.
Education
High School Diploma - General Studies
George Rogers Clark
Hammond, IN07.1989
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Quality assurance
- Advanced communication
- Management collaboration
- Proficient in software
- Root-cause analysis
- Quality assessment
- Supply management
- Emergency response
- Resource allocation
- Machinery maintenance
- Team collaboration
- Coaching and mentoring
- Technical troubleshooting
- Continuous improvement
- Compliance monitoring
- Risk management
- Vendor relations
- Knowledge sharing
- Process optimization
- Operational enhancement
- Maintenance and repair
- Teamwork and collaboration
- Team performance improvement
- Self motivation
- Time management
- Problem-solving
- Multitasking
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Problem-solving abilities
Timeline
Operations Board Specialists
Bp North America
03.2009 - 02.2026
Operations Manager
Veolia Environmental Services
02.2002 - 03.2009
High School Diploma - General Studies
George Rogers Clark