Mark Marrufo
Norwalk,CA
Summary
Dependable and hardworking production and warehouse professional with experience in packaging, quality inspection, inventory management, and team leadership within fast-paced environments. Strong understanding of workplace safety, production processes, and operational efficiency. Proven ability to work collaboratively, meet productivity goals, maintain quality standards, and adapt quickly to changing production demands.
Overview
6
6
years of professional experience
Work History
Busier/Food Runner
Bjs Restaurants Inc
Cerritos, California
03.2022
- Delivered food orders promptly to guests in a fast-paced restaurant environment.
- Assisted servers by restocking supplies and maintaining cleanliness of dining areas.
- Communicated with kitchen staff to ensure timely food preparation and delivery.
- Monitored guest needs and provided exceptional customer service throughout dining experience.
- Coordinated with team members to streamline service workflow during peak hours.
Packer/Warehouse Worker
Fashion Nova
Santa Fe Springs, California
06.2025 - 11.2025
- Assisted members with fitness equipment and program inquiries.
- Conducted facility tours for prospective members and clients.
- Maintained cleanliness and organization of gym equipment and areas.
- Collaborated with team to promote membership sales and services.
- Educated members on proper exercise techniques and safety guidelines.
- Processed membership applications and payments efficiently.
- Handled member concerns and provided excellent customer service solutions.
Supervisor
Capteksoftgel
Cerritos, California
03.2024 - 04.2025
- Assisted members with fitness equipment and program inquiries.
- Conducted facility tours for prospective members and clients.
- Maintained cleanliness and organization of gym equipment and areas.
- Collaborated with team to promote membership sales and services.
- Educated members on proper exercise techniques and safety guidelines.
- Processed membership applications and payments efficiently.
- Handled member concerns and provided excellent customer service solutions.
Gym Manager
Golds gym so cal
Cerritos, California
01.2023 - 03.2024
- Managed daily operations of fitness facility ensuring smooth workflow.
- Trained and mentored staff to enhance customer service skills.
- Implemented new programs to engage members and promote retention.
- Oversaw scheduling of staff to optimize coverage during peak hours.
- Developed marketing strategies to attract new members and increase engagement.
- Coordinated maintenance and cleanliness of gym equipment and facilities.
- Resolved customer complaints in a timely manner while upholding company policies.
Cook
Rubio's Coastal Grill
Cerritos, California
02.2021 - 12.2021
- Prepared fresh ingredients for daily menu items.
- Maintained cleanliness and organization in kitchen areas.
- Collaborated with team members to ensure efficient workflow.
- Followed food safety and sanitation guidelines diligently.
Sales Associate
Crunch Fitness
Norwalk, California
03.2020 - 12.2020
- Assisted members with fitness equipment and program inquiries.
- Conducted facility tours for prospective members and clients.
- Maintained cleanliness and organization of gym equipment and areas.
- Collaborated with team to promote membership sales and services.
- Educated members on proper exercise techniques and safety guidelines.
- Processed membership applications and payments efficiently.
- Handled member concerns and provided excellent customer service solutions.
Education
High School Diploma - undefined
John Glenn High School
Norwalk06.2020
Skills
- Inventory management
- Team supervision
- Staff training
- Quality assurance
- Operational efficiency
- Process optimization
- Problem solving
- Effective communication
- Time management
Timeline
Packer/Warehouse Worker
Fashion Nova
06.2025 - 11.2025
Supervisor
Capteksoftgel
03.2024 - 04.2025
Gym Manager
Golds gym so cal
01.2023 - 03.2024
Busier/Food Runner
Bjs Restaurants Inc
03.2022
Cook
Rubio's Coastal Grill
02.2021 - 12.2021
Sales Associate
Crunch Fitness
03.2020 - 12.2020
High School Diploma - undefined
John Glenn High School