Mark Marsh
Houston,TX
Summary
Dynamic leader and problem-solver with proven success at Chick-fil-A and The Tutoring Center. Excelled in team management, fostering collaboration, and enhancing team performance through effective conflict resolution and motivational strategies. Demonstrated exceptional attention to detail, significantly improving student outcomes and team efficiency. Skilled in both interpersonal communication and strategic planning, ensuring continuous achievement and growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Leader
Chick-fil-A
10.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Senior Tutor
The Tutoring Center
08.2022 - 11.2022
- Assisted students in developing effective study habits and strategies, equipping them with essential skills for lifelong learning.
- Provided critical support during exam preparation periods, enabling students to achieve higher scores on standardized tests.
- Maintained detailed records of student progress and achievements, providing valuable insights for future instructional planning.
- Evaluated student progress regularly through assessments and feedback sessions, ensuring continuous improvement in performance.
Education
High School Diploma -
Houston Community College
Houston, TX05-2028
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Conflict resolution
- Team management
- Staff training
- Performance improvement
- Quality improvement
Certification
- CPR certification
- Entrepreneur certification
- ServSafe Food Handler's Certification
Timeline
Team Leader
Chick-fil-A
10.2023 - Current
Senior Tutor
The Tutoring Center
08.2022 - 11.2022
High School Diploma -
Houston Community College
Similar Profiles
Knia AdderleyKnia Adderley
Key Holder Leader at Chick-Fil-A, Chick-Fil-A RestaurantsKey Holder Leader at Chick-Fil-A, Chick-Fil-A Restaurants
Emily BrownEmily Brown
Team Member at Chick-Fil-A, Chick-fil-A Frederick NorthTeam Member at Chick-Fil-A, Chick-fil-A Frederick North
Sara Saint-FleurSara Saint-Fleur
Lead Trainer at Chick-Chick-fil-A-ALead Trainer at Chick-Chick-fil-A-A
Evangel CannonEvangel Cannon
Cashier at Chick-fil-A fil ACashier at Chick-fil-A fil A
Leonela DuranLeonela Duran
Front of House Manager at Center HoustonFront of House Manager at Center Houston