Lynde Martin
Clifton,CO
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to learn new skills. On time and ready for every shift. Excited to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Personal Loan Specialist
OneMain Financial
10.2023 - Current
- Improved loan approval rates by conducting thorough applicant evaluations and credit assessments.
- Streamlined application processes for increased customer satisfaction and timely loan disbursements.
- Provided exceptional customer service, addressing client inquiries and concerns promptly and professionally.
- Ensured compliance with federal regulations and company policies throughout all stages of the loan process.
- Performed risk analysis for each applicant, minimizing potential losses from defaulted loans.
- Reduced delinquency rates by implementing effective collection strategies and providing financial counseling to borrowers.
- Streamlined the collections process for increased efficiency through regular monitoring and reporting of delinquent accounts.
Club Outfitter
Bass Pro Shops
12.2022 - 06.2023
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Processed accurate check and cash sales transactions for more than 50 customer orders per day.
- Maintained product details and protocols to comply with contracts and disclosures.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Assisted clients in applying for credit cards through Capital One/Cabela partnership.
- Issue new cards through trident.
- Managed large cash payments.
Sales Associate
Torrid
11.2022 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Sales Associate
Sock 'Em
06.2023 - 10.2023
- Prepared merchandise for sales floor by pricing and tagging. Received in shipments
- Inventory counting and corrections.
- Open and Close store individually.
- Cash handling.
- Engaging customers in a fun unique shopping experience.
- Worked as a Team without a manager.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- On time to every scheduled shift.
Nanny
Helmer Family
12.2013 - 08.2021
- Supported children in play activities, meals and snacks, hygiene and socialization.
- Built positive and nurturing environments to support child social and emotional growth.
- Taught children everyday skills and language.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
Education
Grand Junction High School
Grand Junction, CO05.2006
Skills
- Child Psychology Knowledge
- Safe Transporting
- Self-Confidence Development
- Tactical Communications
- Regulating Schedules
- Boundary Setting
- Rule Setting
- Disciplinary Enforcement
- Meal Planning and Preparation
- Household Management
- Emotionally Supportive
- Running Errands
- Discipline Programs
- Superior Communication Skills
Timeline
Personal Loan Specialist
OneMain Financial
10.2023 - Current
Sales Associate
Sock 'Em
06.2023 - 10.2023
Club Outfitter
Bass Pro Shops
12.2022 - 06.2023
Sales Associate
Torrid
11.2022 - 03.2024
Nanny
Helmer Family
12.2013 - 08.2021
Grand Junction High School