Mark Martinez
Chandler,AZ
Summary
Organized team leader that empowers employees, builds trust, and guides my team towards personal and organizational goals.
Overview
5
5
years of professional experience
Work History
Commercial Branch Manager
Sherwin Williams
09.2023 - Current
- Strengthened customer loyalty by delivering personalized financial advice and fostering long-term relationships built on trust.
- Developed a high-performing team through targeted recruitment, comprehensive training, and ongoing professional development initiatives.
- Initiated structured coaching sessions focused on enhancing staff skills necessary for success in their roles.
- Improved employee engagement through regular performance reviews, training programs, and team-building activities.
Sales Representative
Sherwin Williams
10.2020 - 09.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Store Manager
Sherwin Williams
10.2019 - 10.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Bachelor of Arts - Business Sustainability
Arizona State University
Tempe, AZ08.2017
Skills
- Staff Training and Development
- Strong team-builder
- Decision-Making
- Goals and performance
- Client Relationship Management
- Sales management
- Team Player
- Excellent work ethic
Accomplishments
4 Time Consecutive President Winner (19,20,21,22)
Store Manager of the Year (20)
Emerging Talent Program (23)
Tech Titan of the Year (22)
2 Time Pro show Committee (18,22)
Pro Show Co-Leader (23)
Pro Plus Committee Leader (24)
Pro Plus Committee (19,23)
New Account Strike Team (20,23)
Safety Committee (21
Cactus Club (19,20,22)
Century Club (21)
Res Repaint Conference (22)
Paint Week Co-leader (23)
Timeline
Commercial Branch Manager
Sherwin Williams
09.2023 - Current
Sales Representative
Sherwin Williams
10.2020 - 09.2023
Store Manager
Sherwin Williams
10.2019 - 10.2020
Bachelor of Arts - Business Sustainability
Arizona State University