Mark Mcclure
Monterey,CA
Summary
Dedicated Security Officer with a proven track record at Sanctuary Beach Resort, skilled in incident reporting and emergency response. Enhanced guest trust through effective communication and rigorous access control. Recognized for superior customer service and maintaining a safe environment, leveraging CCTV
I pride myself on my punctuality I'm always early for my shift I will work any shift including graveyard and I will work weekends.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Officer
Sanctuary Beach Resort
Marina, CA
10.2021 - 12.2025
- Assisted in training new personnel on security measures and operational standards.
- Investigated disturbances, collecting evidence and reporting findings to management.
- Implemented strategies for improving guest trust in resort security operations.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Security Officer
Portola Hotel
Monterey, CA
02.2016 - 10.2021
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Education
High School Diploma - General Education
Lynbrook High School
San Jose, CA06.1977
Skills
Report writing
Incident reporting
Security guard license
General security
CCTV surveillance
CCTV monitoring
Superior customer service
Emergency response
Patrol operations
Great attendance record and punctuality
Certification
Card card State of California
Timeline
Security Officer
Sanctuary Beach Resort
10.2021 - 12.2025
Security Officer
Portola Hotel
02.2016 - 10.2021
High School Diploma - General Education
Lynbrook High School