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Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

With a proven track record at Highmark Northeastern New York, I excel in customer support and complaint resolution, enhancing client satisfaction and loyalty. My expertise includes staff training and cross-functional collaboration, significantly exceeding performance targets. Known for maintaining professionalism under pressure, I consistently deliver top-tier service, contributing to team success and operational excellence.
Enthusiastic Senior Customer Service Representative with more than 3 years of customer service and order management experience adds value to business by providing outstanding customer service, engaging customers and building relationships with buyers. Exhibits strong command of company's customer service policies and remains well-trained in product knowledge to offer quick and accurate assistance to customers. Operates at high level to consistently meet or exceed business quality and productivity standards.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

I am a soldier that has obtained a various amounts of skills of the course of two years in the untied states army these special skills consist of cooking, driving big vehicles, handling firearms with care,and communicating with others in a professional work environment.

Mark Miles

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Casino Specalist

Assistant District Manager

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Bachelor of Arts - Social Sciences

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Casino Specalist

Assistant District Manager

Bachelor of Arts - Social Sciences

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