Mark Mindov
Valrico,FL
Summary
Results-oriented achiever with a proven track record of surpassing targets and driving success in fast-paced environments. Committed to continuous improvement of processes and optimization of outcomes, consistently seeking opportunities to innovate and drive efficiency.
Overview
7
7
years of professional experience
Work History
Credit Specialist
Bank of America
07.2023 - Current
- Monitored appropriateness of credit limits on customers, making changes to realign operations with policies and targets.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Developed effective relationships with customers, which helped improve overall payment processes.
- Adhered to banking standards and government lending guidelines for credit services.
Style Specialist
Target
10.2021 - 06.2023
- Merchandised store inventory in seasonal and brand displays.
- Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes, and accessories.
- Participated in team meetings and staff training sessions.
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
- Built lasting relationships through personal interaction and savings incentives to preserve clientele.
Stocker
Publix
01.2020 - 08.2021
- Developed and implemented activities to improve clients' quality of life.
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Private Math Tutor
Private Math Tutor
01.2018 - 05.2019
- Provided after school tutoring of algebra focused mathematics students for three weekly sessions to extensively raise math grades and knowledge.
- Supported students with helpful study habits and exam strategies.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
- Fostered and maintained strong and trusting rapport with students to promote positive learning experiences.
- Monitored student progress and provided feedback and support.
Education
Bachelor of Business - Accounting
University of South Florida
Tampa, FL04.2025
Skills
- Multitasking
- Microsoft Office Suite
- Tableau
- Public speaking experience
- Financial statement analysis
- Credit data assessments
- Cash Flow analysis
- Data Analytics
- Effective Communication
- Risk Assessment
- Customer Relations
- Banking products knowledge
- Documentation preparation
Honors and awards
- Florida Bright Futures Medallion
- Scholars Award (for academic excellence and outstanding service); 2019–Present
Coursework
- Intermediate Financial Accounting 1&2
- Cost accounting and control 1&2
- Business and economic statistics 1&2
Community volunteer activities
- Food Pantry/Warehouse Volunteer, Tampa, FL, 01/2017-05/2019, Served at Feeding America Tampa Bay Area. Assisted with loading and unloading deliveries, handling damaged goods, and processing supply from deliveries into organized storage.
- Little League Basketball, Riverview, FL, 08/2018-05/2019, Served as a referee and point keeper in the Riverview area. Assisted players and parents in the association, as well as maintained a clean and organized environment for players and staff.
References
- Elizabeth Costa, Manager at Bank of America, (813) 451-7448
- Hari Hristov, Manager at CrashChampions, (813) 215-7121
- Michael Costa, Bank of America Associate, (813) 270-9352
Timeline
Credit Specialist
Bank of America
07.2023 - Current
Style Specialist
Target
10.2021 - 06.2023
Stocker
Publix
01.2020 - 08.2021
Private Math Tutor
Private Math Tutor
01.2018 - 05.2019
Bachelor of Business - Accounting
University of South Florida
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