Mark Moore
Mountain Rest,SC
Summary
Seasoned professional with a rich background in law enforcement and customer service, notably as an Investigator Sergeant at Oconee County Sheriff's Office. Excelled in evidence collection and maintaining calm under pressure, ensuring high-quality service across roles. Demonstrated exceptional interpersonal skills and a commitment to excellence, significantly enhancing team efficiency and customer satisfaction.
Senior-level Investigator with experience managing case analysis in law enforcement settings. Adept at partnering with colleagues and other agencies to gather investigative data. Known for excellence in Financial Fraud Investigations.
Overview
42
42
years of professional experience
Work History
Support Associate
Schneider Electric Square D
11.2024 - Current
- Created, prepared, and delivered reports to various departments.
- Monitored employee and customer interactions to assess quality of service.
- Displayed flexibility to adapt to quarterly policy changes and database re-organization.
- Gathered, organized, and input data into Excel and Microsoft Data systems.
Retail Sales Associate
Tractor Supply
09.2023 - 11.2024
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Monitored customers for signs of security concerns and escalated issues to management.
Investigator Sergeant
Oconee County Sheriff's Office
05.1983 - 06.2011
- Carefully documented statements, observations, and evidentiary materials.
- Conducted interviews with witnesses and clients.
- Documented findings and prepared detailed reports.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Collaborated with federal agencies on investigations.
- Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
- Trained 50+ team members on agency processes, court procedures and investigation strategies.
Education
High School Diploma -
South Carolina Criminal Justice Academy
Columbia, SC07-2000
Skills
- Evidence collection and preservation
- Video surveillance systems
- Trend evaluations
- Interrogation expert
- Deadline and results-oriented
- Calm in crisis situations
- Claims documentation
- Crime prevention
Accomplishments
- Collaborated with US Secret Service with surveillance and prosecution of counterfeit US currency rings.
- Investigated multi-million dollar securities fraud by a local bank president which resulted in conviction.
- Investigated Organized Crime Ring with links to the Mexican Mafia which resulted in conviction.
Timeline
Support Associate
Schneider Electric Square D
11.2024 - Current
Retail Sales Associate
Tractor Supply
09.2023 - 11.2024
Investigator Sergeant
Oconee County Sheriff's Office
05.1983 - 06.2011
High School Diploma -
South Carolina Criminal Justice Academy
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