Mark Moore
Diana,Tx
Summary
Dynamic Field Service Specialist with extensive experience at Cameron/SLB, excelling in valve maintenance and diagnostic skills. Proven track record in training technicians and enhancing customer relationships, ensuring safety compliance and operational efficiency. Recognized for problem-solving abilities and a commitment to delivering exceptional service in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Field Service Specialist
Cameron/slb
Longview, Tx
07.2024 - 08.2025
- Oversee installation, restoration, and upkeep of wellheads, production trees, and valves.
- Diagnosed equipment issues and provided on-site technical support for clients.
- Trained new technicians on safety protocols and operational procedures.
- Managed inventory of spare parts and tools for efficient operations.
- Communicated effectively with clients to address service inquiries and concerns.
- Responded promptly to emergency callouts when necessary.
- Developed detailed reports on all repairs and preventive maintenance activities.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
Field Service Tech
Vault Pressure Control
Kilgore, Tx
03.2023 - 07.2024
- Oversee installation, repair, and upkeep of wellheads, production trees, and valves.
- Diagnosed mechanical issues and performed necessary repairs on-site.
- Installed and maintained pressure control equipment at customer sites.
- Documented service reports detailing maintenance activities and equipment status.
- Completed all necessary paperwork for service calls in a timely manner.
- Drove and maintained company vehicle, keeping in peak condition.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Replaced faulty parts or components following diagrams or blueprints.
Field Service Tech
Stream-flo
Kilgore, Tx
08.2021 - 01.2023
- Oversee installation, repair, and upkeep of wellheads, production trees, and valves.
- Conducted routine inspections to ensure equipment functionality and safety compliance.
- Collaborated with clients to understand their specific service needs and requirements.
- Adhered to safety protocols while operating tools and handling equipment.
- Coordinated logistics for parts and tools required for service tasks.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Trained customers on equipment after installation.
- Observed field safety protocols to prevent injuries and accidents.
Education
High School Diploma -
Karnack High School
Karnack, TxSkills
- Pressure balanced lubricators
- WACHS casing cutters
- Reciprocating saw
- Cutting torch
- Control line installations
- Metal-to-metal seal assemblies
- Valve maintenance
- Greasing and repair in the field
- H2S safety
- Fit test
- PEC safe-land
- Clean driving record
- Hydraulic torque wrench operations
- Diagnostic skills
- Mechanical aptitude
- Relationship building
- Positive attitude
- Training and mentoring
- Courteous and professional
- Problem-solving
- Basic welding
Timeline
Field Service Specialist
Cameron/slb
07.2024 - 08.2025
Field Service Tech
Vault Pressure Control
03.2023 - 07.2024
Field Service Tech
Stream-flo
08.2021 - 01.2023
High School Diploma -
Karnack High School