Mark Mosher
Lowell,MI
Summary
Dynamic Retail Store Manager with a proven track record at Big Lots, excelling in customer service and retail operations. Achieved sales goals by inspiring teams and implementing effective inventory control. Strong multi-tasking and problem-solving skills contributed to enhanced store performance and employee development, fostering a productive and customer-focused environment.
Experienced retail management professional focused on driving store performance through effective team collaboration and strategic planning. Skilled in inventory management, customer service, and staff development, ensuring consistent operational success. Known for adaptability and reliability in meeting changing business needs, while maintaining high standards and achieving results.
Overview
24
24
years of professional experience
Work History
Retail Store Manager
Big Lots
04.2001 - 03.2025
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines.
Education
Bachelor of Arts - Public Administration
Michigan State University
East Lansing, MI12-1985
Skills
- Customer service
- Strong multi-tasking
- Retail operations
- Problem-solving
Timeline
Retail Store Manager
Big Lots
04.2001 - 03.2025
Bachelor of Arts - Public Administration
Michigan State University