Mark Myler
Pittsburgh,PA
Summary
Professional in hospitality services with strong background in team collaboration and delivering results. Skilled in operations management, guest satisfaction, and staff training. Known for adaptability, reliability, and effective problem-solving in fast-paced environment. Proven ability to enhance service standards and drive performance improvements.
Overview
26
26
years of professional experience
Work History
Bartender/Server
Ozone Bar and Grill
Warrendale, PA
08.2025 - Current
- Prepared and served beverages while maintaining bar cleanliness and organization.
- Assisted patrons with menu selections and provided recommendations based on preferences.
- Collaborated with kitchen staff to ensure timely service of food and drinks.
- Managed cash register operations, processing payments efficiently and accurately.
Men's Grill Room Manager
St Clair CC
Pittsburgh, PA
12.2017 - 01.2025
- Led operational teams to enhance service delivery and ensure compliance with organizational standards.
- Implemented process improvements that streamlined workflows and reduced turnaround times for member services.
- Developed training programs for staff, fostering skill development and promoting a culture of continuous improvement.
- Managed scheduling and resource allocation to optimize team performance and meet customer demands effectively.
- Collaborated with cross-functional teams to align objectives and deliver high-quality services to club members.
- Oversaw budgeting processes, ensuring financial accountability while maximizing operational efficiency across departments.
Bartender
Bonefish Grill Restaurants
Mccandless, PA
06.2015 - 12.2017
- Crafted and served diverse cocktails, ensuring high-quality beverage presentation.
- Managed bar inventory, tracking supplies to minimize waste and maintain stock levels.
- Collaborated with team members to enhance customer service experience and resolve issues promptly.
- Trained new staff on drink preparation techniques and bar protocols to ensure consistency.
Outside Sales Representative
Don Parker Sales Inc.
Pittsburgh, PA
04.2012 - 04.2014
- Developed and maintained client relationships to drive sales growth and customer retention.
- Conducted market research to identify new business opportunities and industry trends.
- Delivered compelling presentations to potential clients, showcasing product benefits and solutions.
- Collaborated with marketing team to create targeted campaigns that increased lead generation.
Bar/Locker Room Manager
Treesdale Country Club
Pittsburgh, PA
03.2000 - 12.2005
- Streamlined operational processes to enhance efficiency across multiple departments.
- Led cross-functional teams to implement strategic initiatives improving service delivery and customer satisfaction.
- Developed and executed training programs, enhancing team performance and productivity.
- Analyzed performance metrics to identify improvement opportunities and drive results.
Education
No Degree - Business Administration And Management
Indiana University of Pennsylvania
Indiana, Pennsylvania, PANo Degree -
IUP
Indiana, PASkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Responsible alcohol service
- Health codes compliance
Timeline
Bartender/Server
Ozone Bar and Grill
08.2025 - Current
Men's Grill Room Manager
St Clair CC
12.2017 - 01.2025
Bartender
Bonefish Grill Restaurants
06.2015 - 12.2017
Outside Sales Representative
Don Parker Sales Inc.
04.2012 - 04.2014
Bar/Locker Room Manager
Treesdale Country Club
03.2000 - 12.2005
No Degree - Business Administration And Management
Indiana University of Pennsylvania
No Degree -
IUP