Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Operations Manager
Nitsch Tool
Syracuse, NY
09.2009 - 09.2022
Developed and implemented operational procedures to ensure quality standards are met.
Monitored and improved efficiency of processes, team performance, and customer service.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Performed cost analysis for various projects to determine budget requirements.
Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
Maintained accurate inventory records to track stock levels and minimize costs.
Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Analyzed data from daily reports to identify trends in production performance metrics.
Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
Developed key performance indicators to measure effectiveness of operational processes.
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Collaborated with management team on long-term strategic planning initiatives for the organization.