Mark Peruch
Madera,CA
Summary
With a proven track record at Accent Monuments, the Tree farm and Jay Chapel, with a long history in accounts receivable and payable including budgeting and forcasting. I excel in strategic planning and operational excellence, driving and enhancing customer satisfaction. My leadership fosters team building and ethical practices, ensuring crisis situations are managed with minimal disruption. Achievements include expanding product offerings and cultivating strong external partnerships for collaborative success.
Knowledgeable in Death Care with a solid track record in executive leadership, steering companies toward growth and innovation. Proven ability to implement strategic initiatives and improve operational efficiencies. Demonstrated excellence in team collaboration and strategic decision-making.
Overview
46
46
years of professional experience
1
1
Certification
Work History
President and Owner
Accent Monuments
10.1991 - 01.2025
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
Funeral Director- Embalmer
Jay Chapel
09.1978 - 03.2021
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
- Served diverse clientele by offering a range of culturally and religiously appropriate services.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
Education
Mortuary Science - Accounting And Finance, Marketing, Chemistry
Cypress College of Mortuary Science
Cypress, CASkills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
- Integrity and ethics
- Employee relations
- Crisis management
- Operations management
- Staff training
- Budget management
- Contract negotiation
- Business development
- Business planning
- Strategic visioning
Affiliations
- The Church Of Jesus Christ of Latter-Day Saints
- Sequoia Council of The Boy Scouts Of America
Certification
California Embalmer License #7219
California Funeral Director # 1202
Timeline
President and Owner
Accent Monuments
10.1991 - 01.2025
Funeral Director- Embalmer
Jay Chapel
09.1978 - 03.2021
California Embalmer License #7219
California Funeral Director # 1202
Mortuary Science - Accounting And Finance, Marketing, Chemistry
Cypress College of Mortuary Science
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