Mark Phifer
Eugene,OR
Summary
Results-oriented sales professional with five years of experience in full sales lifecycle management. Proven track record in exceeding sales targets and fostering repeat business through strategic customer relationship management.
Skilled in managing high-volume sales environments and mentoring teams to achieve regional sales leadership.
Committed to leveraging expertise in sales strategy development and performance analysis to drive business success in dynamic settings
Overview
6
6
years of professional experience
Work History
Sales
Five Guys Burgers and Fries
Eugene, USA
05.2024 - Current
- Developed and maintained strong customer relationships, leading to increased repeat business and positive customer feedback.
- Delivered fast, friendly service in a high-volume environment, enhancing customer satisfaction.
- Processed payments while maintaining food quality standards, contributing to overall service efficiency.
- Ensured cleanliness and safety standards in work area.
Assistant Manager
Vector Marketing
Newport Beach, California
05.2020 - 08.2024
- Achieved the regional sales target for 3 consecutive years.
- Assisted in generating $300K annual sales for the office.
- Partnered with top-performing regional office to streamline operations and share best practices.
- Led goal planning and performance analysis to align team objectives with organizational targets.
- I interviewed hundreds of applicants while in college.
Sales Representative
Vector Marketing
Newport Beach, California
04.2020 - 04.2024
- Sold $110,000+ in kitchen cutlery.
- Coordinated engagement with 100+ clients, fostering brand loyalty and retention.
- Contributed to $40K in team sales and supported achievement of $300K annual sales for the office.
- Earned five commission raises and top sales awards.
- Managed customer inquiries and resolved issues swiftly, ensuring high service standards throughout sales process.
Senior Executive Branch Manager
Vector Marketing
Eugene, USA
04.2022 - 08.2023
- Directed recruitment and training efforts, boosting team productivity by 140%.
- Spearheaded marketing initiatives, contributing to a 75% increase in office sales.
- Led strategic planning sessions, achieving consecutive regional sales targets.
- Developed innovative customer engagement strategies, fostering repeat business.
- Oversaw social media campaigns, enhancing brand presence and customer interaction.
Education
Bachelor of Science - General Social Science, Entrepreneurship, Sustainable Business
University of Oregon
Skills
- Strategic planning
- Customer retention strategies
- Team building and development
- Recruitment and hiring
- Conflict resolution
- Adaptability to change
- Digital marketing analytics
Awards Recognitions Volunteer Work
- #2 Branch Office Recruiter in Western Region, 01/01/23
- Outstanding Sales Representative, 09/01/22
- National Honor Society Member, 2020 - 2021
- Recipient of the Congressional Black Caucus Scholarship
Timeline
Sales
Five Guys Burgers and Fries
05.2024 - Current
Senior Executive Branch Manager
Vector Marketing
04.2022 - 08.2023
Assistant Manager
Vector Marketing
05.2020 - 08.2024
Sales Representative
Vector Marketing
04.2020 - 04.2024
Bachelor of Science - General Social Science, Entrepreneurship, Sustainable Business
University of Oregon