Mark Philbrick
Waterville
Summary
Dynamic Route Sales Driver with a proven track record at Hershey Creamery Company, excelling in customer service and inventory management. Recognized for enhancing client relationships and ensuring timely deliveries, contributing to increased customer loyalty. Skilled in route planning and issue resolution, consistently maintaining high standards of safety and efficiency.
Experienced with route navigation and customer service. Utilizes effective time management and problem-solving skills to ensure timely deliveries. Knowledge of inventory control and client relationship building.
Overview
8
8
years of professional experience
Work History
Route Sales Driver
Hershey Creamery Company
12.2022 - 04.2025
- Delivered products efficiently to designated routes while maintaining high customer satisfaction.
- Managed daily vehicle inspections and compliance with safety regulations.
- Built strong relationships with clients, enhancing repeat business and loyalty.
- Monitored inventory levels and coordinated timely restocking of products.
- Resolved customer inquiries and issues promptly, ensuring positive experiences.
- Managed product returns, minimizing waste by identifying potential solutions or alternative uses for returned items.
Order Selector
Pine State Beverage
10.2021 - 10.2022
- Operated pallet jacks and forklifts to efficiently select and transport orders.
- Reviewed order specifications to ensure accuracy and compliance with customer requirements.
- Collaborated with team members to enhance workflow efficiency and meet daily production targets.
Ammunition Technician
United States Marine Corps
09.2017 - 09.2021
- Operated and maintained ammunition handling equipment to ensure safety and efficiency.
- Assisted in inventory management, tracking stock levels of ammunition supplies accurately.
- Followed safety protocols and regulations during ammunition storage and transportation procedures.
- Participated in training sessions to learn proper techniques for ammunition assembly and disassembly.
- Collaborated with team members to enhance workflow efficiency in ammunition handling areas.
- Contributed to successful missions by providing timely and accurate information on available ammunition.
Education
High School Diploma -
Messalonskee Highschool
Oakland, ME06-2017
Skills
- Strong customer service
- Safe driving practices
- Reliability and punctuality
- Route planning
- Professional appearance
- Basic math proficiency
- Inventory management
- Sales and marketing
- Route management
- Driving and transportation
- Safe driving techniques
- Issue resolution
Timeline
Route Sales Driver
Hershey Creamery Company
12.2022 - 04.2025
Order Selector
Pine State Beverage
10.2021 - 10.2022
Ammunition Technician
United States Marine Corps
09.2017 - 09.2021
High School Diploma -
Messalonskee Highschool
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