Mark Pidro
Cape Coral
Summary
Dynamic Operations Manager with a proven track record at Irvine Inc., excelling in logistics coordination and team collaboration. Achieved significant improvements in productivity and customer satisfaction through effective performance evaluations and safety compliance. Skilled in inventory control, fostering high-performing teams to meet and exceed operational goals.
Overview
23
23
years of professional experience
Work History
Operations Manager
Irvine Inc.
09.2018 - Current
- Supervise the daily workflow of employees to maximize productivity and uphold quality standards.
- Direct and supported operations staff through training, coaching, and performance evaluations to achieve company goals.
- Delegate tasks, set priorities, and establish team goals to ensure efficient operations.
- Motivate teams to improve performance and meet key performance indicators (KPIs).
- Coordinate with cross-functional teams, including Sales, Quality, and Safety—to ensure seamless delivery of products and services.
- Collaborate with senior management on long-term strategic planning and operational initiatives.
- Respond to requests from leadership, providing accurate documentation and updates.
- Monitor and enhanced operational workflow, boosting process efficiency and customer satisfaction.
- Ensure strict adherence to safety regulations and maintain a safe work environment.
- Implement company policies and standard operating procedures (SOPs) to ensure consistency and compliance.
- Manage logistics, scheduling, and inventory control to support uninterrupted operations.
- Analyze material usage, control supply expenses, and reduced operational costs.
- Guide teams in understanding and meeting evolving customer expectations.
- Built high-performing operational teams to meet production and service demands.
Owner
M & T Lawn and Landscape Services Inc.
Cape Coral
01.2010 - 01.2018
- Initiative-taker with a strong reputation for quality workmanship, attention to detail, and high ethical standards.
- Successfully negotiate and secure both commercial and residential landscape contracts.
- Supervise crews to ensure work exceeds client expectations while maintaining cost-efficiency.
- Design and redesign landscape projects for new developments and existing properties, incorporating client vision and functional requirements.
- Oversee daily and weekly scheduling to optimize crew productivity and workflow.
- Irrigation system repairs.
- Manage monthly invoices, bookkeeping, and administrative operations to ensure financial accuracy and business continuity.
Engineering Construction Inspector
Banks Engineering Inc.
Fort Myers
07.2006 - 12.2009
- Inspected and supervised construction projects to ensure contractor compliance with approved plans, specifications, and regulatory standards.
- Oversaw installation and testing of key infrastructure systems, including potable water, reclaimed irrigation, sewer (gravity and force main), and stormwater systems.
- Conducted final inspections for project acceptance, bond reductions, and release approvals.
- Participated in preconstruction meetings with engineers, contractors, developers, and regulatory agencies to align project scope and expectations.
- Reviewed and approved contractor pay applications, shop drawings, and material submittals.
- Supervised pressure and leak testing of water, sewer, and irrigation lines to verify system integrity.
- Inspected trench backfill, subgrade preparation, and aggregate base for compliance with grade, moisture content, and compaction standards prior to paving.
- Conducted inspections of lift station construction and provided oversight during initial system startup.
- Inspected and ensured quality control on curb, valley gutter, ADA-compliant ramps, sidewalks, and asphalt paving for materials, workmanship, and grade alignment.
- Monitored compliance with Storm Water Pollution Prevention Plan (SWPPP) to ensure environmental and regulatory adherence.
Quality Assurance Manager
Time Warner Cable
Cape Coral
06.2003 - 06.2006
- Managed all phases of aerial and underground coaxial and fiber optic construction, ensuring alignment with company specifications and industry standards.
- Supervised contractors across multiple job sites, focusing on production efficiency, safety compliance, and regulatory adherence.
- Oversaw contractor invoicing processes—inspecting, managing, and reconciling all project billing to ensure accuracy and prevent overcharges.
- Conducted field data collection, including strand mapping, to support accurate digitization by System Designers.
- Ensured all inspections were compliant with requirements set by local utilities and governing bodies at the city, county, and state levels.
- Verified that construction activities adhered to NEC, NESC, and OSHA safety and construction codes.
- Coordinated the preparation, submission, and closure of all necessary permits to support uninterrupted project workflows.
- Maintained detailed records of Bridger addresses, franchise information, and map codes for serviceability analysis.
- Documented thorough quality assurance inspections to verify work quality and ensure compliance.
- Generated and submitted precise weekly and monthly project status reports to General Manager.
Education
Bachelor of Science Degree -
Slippery Rock University
Slippery Rock, PASkills
- Operations management
- Logistics coordination
- Performance evaluation
- Inventory control
- Safety compliance
- Team collaboration
References
Available upon request.
Timeline
Operations Manager
Irvine Inc.
09.2018 - Current
Owner
M & T Lawn and Landscape Services Inc.
01.2010 - 01.2018
Engineering Construction Inspector
Banks Engineering Inc.
07.2006 - 12.2009
Quality Assurance Manager
Time Warner Cable
06.2003 - 06.2006
Bachelor of Science Degree -
Slippery Rock University