Summary
Work History
Education
Skills
Accomplishments
Work Availability
Overview
Physical Fitness
Timeline
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Mark Plenty

Sales
Katy,TX

Summary

Possess friendly and outgoing personality, well-suited for engaging with clients and maintaining positive relationships. Familiar with customer service principles and proficient in using CRM software to manage schedules and appointments. Capable of driving client satisfaction and optimizing appointment-setting processes.

Work History

Appointment Setter

Sunrun
01.2025 - 03.2025
  • Set appointments for salespeople and potential customers.
  • Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
  • Acted as first point of contact and set appointments for prospective clients.
  • Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of
  • Maintained detailed records of all appointment setting activities, ensuring accurate reporting and analysis of key performance metrics.

Appointment Setter

Impulse Energy Brokers and Solar Advisors
09.2024 - 12.2024
  • Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
  • Screened potential customers to determine interest and requirements for products and services of company.
  • Acted as first point of contact and set appointments for prospective clients.
  • Maintained detailed records of all appointment setting activities, ensuring accurate reporting and analysis of key performance metrics.
  • Enhanced customer relationships through timely and professional follow-ups with prospective clients.

Education

MBA - Business Management

University of Phoenix
Houston, TX
06-2016

Bachelor of Science - Governmental Administration/Public Management

Christopher Newport University
Newport News, VA
05-1982

Skills

  • Script memorization
  • Telephone etiquette
  • Salesforce CRM proficiency
  • Positive mindset

Accomplishments

Have been named "New Employee of the Year 1989" at Haynes Furniture Company.

"Floor Covering Professional of the Year 1990" at Haynes Furniture Company.

Salesman of the Month 17 times in the Automotive Retail Industry. Three times in the first month of employment.

Sales Leader for New York Carpet World 1987 and 1988.

Retired from Mortgage Investors Corporation in 2006.


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Overview

1
1

32 Years of working with the public

Physical Fitness

I'm a member of Anytime Fitness. Past membership with Fitness Connection of 5 years

Timeline

Appointment Setter

Sunrun
01.2025 - 03.2025

Appointment Setter

Impulse Energy Brokers and Solar Advisors
09.2024 - 12.2024

MBA - Business Management

University of Phoenix

Bachelor of Science - Governmental Administration/Public Management

Christopher Newport University
Mark PlentySales