Possess friendly and outgoing personality, well-suited for engaging with clients and maintaining positive relationships. Familiar with customer service principles and proficient in using CRM software to manage schedules and appointments. Capable of driving client satisfaction and optimizing appointment-setting processes.
Work History
Appointment Setter
Sunrun
01.2025 - 03.2025
Set appointments for salespeople and potential customers.
Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
Acted as first point of contact and set appointments for prospective clients.
Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of
Maintained detailed records of all appointment setting activities, ensuring accurate reporting and analysis of key performance metrics.
Appointment Setter
Impulse Energy Brokers and Solar Advisors
09.2024 - 12.2024
Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
Screened potential customers to determine interest and requirements for products and services of company.
Acted as first point of contact and set appointments for prospective clients.
Maintained detailed records of all appointment setting activities, ensuring accurate reporting and analysis of key performance metrics.
Enhanced customer relationships through timely and professional follow-ups with prospective clients.
Education
MBA - Business Management
University of Phoenix
Houston, TX
06-2016
Bachelor of Science - Governmental Administration/Public Management
Christopher Newport University
Newport News, VA
05-1982
Skills
Script memorization
Telephone etiquette
Salesforce CRM proficiency
Positive mindset
Accomplishments
Have been named "New Employee of the Year 1989" at Haynes Furniture Company.
"Floor Covering Professional of the Year 1990" at Haynes Furniture Company.
Salesman of the Month 17 times in the Automotive Retail Industry. Three times in the first month of employment.
Sales Leader for New York Carpet World 1987 and 1988.
Retired from Mortgage Investors Corporation in 2006.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Overview
1
1
32 Years of working with the public
Physical Fitness
I'm a member of Anytime Fitness. Past membership with Fitness Connection of 5 years
Timeline
Appointment Setter
Sunrun
01.2025 - 03.2025
Appointment Setter
Impulse Energy Brokers and Solar Advisors
09.2024 - 12.2024
MBA - Business Management
University of Phoenix
Bachelor of Science - Governmental Administration/Public Management
Christopher Newport University
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