Mark Plooster
New Braunfels,TX
Summary
Highly accomplished healthcare executive with a history of spearheading high-level strategic initiatives that solve complex business problems, optimize healthcare operations, and improve quality of care. Demonstrated ability to lead and manage multi-disciplinary teams and healthcare professionals at all levels to transform organizational infrastructures into highly collaborative business environments. Experienced in designing and executing strategies that align performance and translate corporate vision into reality. Versatile Executive Director focused on promoting mission and increasing effectiveness of key programs. Passionate about managing and overseeing implementation of company's daily operations. Quick and firm decision-maker possessing first-rate communication and organizational skills. Recognized for successfully collaborating with management to develop work plans, financials and strategies.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Executive Director
U.S. Army Medical Test and Evaluation Activity (MTEAC)
08.2020 - 08.2024
- Led the development and reorganization of the Army's medical operational test and evaluation, the first significant modification to the organization in over 40 years
- Transformed the agency into a model of efficiency and innovation, leading to a XX% increase in customer requests
- Restructured the organization from one to two divisions while maintaining growth and productivity
- Boosted the operational test average from 12 to 20 per year, achieving a 67% increase in customer requests
- Developed a comprehensive training program fostering cross-organizational collaboration, resulting in increased employee satisfaction and reduced time for test reports and plans
- Crafted and executed a comprehensive marketing strategy spanning multiple services and the Department of Defense, boosting productivity by XX%.
Chief of Staff
Medical Center of Excellence
08.2019 - 07.2020
- Engineered a sophisticated task management system enhancing the organization and execution of staff duties and key initiatives
- Directed critical briefings enabling the Dental Corps to communicate risks associated with the reduction of dental authorizations in ASLs
- Employed strategic communication tools, formulating a targeted plan with MEDCOM Public Affairs to bolster organizational messaging and outreach
- Established trust and effective communication among senior leaders during Force Design Updates (FDUs).
Deputy Director Health Services/Director of Logistics
U.S. Army Southern Command
07.2017 - 08.2019
- Directed operational strategies and medical/logistical training programs, cultivating strategic international partnerships in Central and South America
- Primary strategist for ARSOUTH, orchestrating health initiatives in El Salvador, Chile, Brazil, Peru, and Colombia
- Served as Executive Officer for the Joint Task Force - Leeward Islands, playing a key role in humanitarian efforts during Hurricanes Irma and Maria
- Provided humanitarian assistance to 100,00 refugees on the Islands of Dominica and St
- Martin
- Provided authoritative guidance in medical logistics as the principal Medical Logistics Officer for SOUTHCOM
- Fostered relations with SOUTHCOM Surgeon, US Army North Surgeon, other Component Command Surgeons as well as JTF-B Surgeon to ensure synchronization of medical planning efforts and initiatives across services
- Oversaw the medical readiness training and screening of units traveling to the SOUTHCOM Area of Responsibility (AOR) in support of operations
- Managed the medical staff and associated medical commands hat were critical to providing support for exercises and operations with Partner Nations
- Led the development of the Expeditionary Health Readiness Platform (EHRP) for Army South
- Coordinated with U.S
- Army Medical Command (MEDCOM), Special Operations Command (SOCOM) and Joint Task Force Bravo (JTF-B)
- Developed an enduring surgical resuscitative capability that provides a platform for a Medical Ready Force in a clinically austere and limited resource environment
- Relentlessly planned and modernized critical elements of ARSOUTH functionality as the Single Integrated Medical Logistics Manager to serve deployed units across the USSOUTHCOM AOR
- Bridged database training, ordering and accountability between Joint units such as the 6th Medical Logistics Materiel Command and the Kelly AFB Theater Lead Agent for Medical Materiel
- He laid the groundwork for marked improvement of Class VIIIa and VIIIb readiness to support peacetime and contingency operations.
Director of Logistic Operations
U.S. Army Africa
07.2015 - 07.2017
- Orchestrated logistical frameworks and medical training programs, fostering partnerships across Africa
- Leadership provided direction that was instrumental in USARAF taking lead as the Single Integrated Medical Logistics Manager (SIMLM) for the AFRICOM AOR
- As the SIMLM, AFRICOM has made incredible strides integrating and synchronizing Medical Logistics across the components ensuring Class VIII, Medical Maintenance and Blood synchronizing, shaping the AFRICOM MEDLOG strategy for the next five to seven years
- Conducted 30 Medical Readiness Exercises, enhancing healthcare service preparedness
- Led strategic dialogues with U.S
- Ambassador to Chad and Surgeon Generals from Senegal, Gabon, and Chad
- Spearheaded the establishment of the USARAF test site for the Army Medical Command (MEDCOM) telemedicine testing
- This initiative provided key lessons learned from the testing that enabled the Army and MEDCOM to further enhance the telemedicine network within the Joint AFRICOM AOR
- Advanced biocontainment infrastructure and initiated telehealth/telemedicine systems for USARAF
- Expertise in medical logistics was evident when the G4 reached out to him to solve an Operation United Assistance (OUA)
- He worked with outside organizations to donate 1 million dollars in excess Class VIII from OUA to the Ghanaian Military.
Chief, Non-Medical Materiel Development
Medical Center of Excellence
09.2012 - 07.2015
- Developed a Medical Treatment Variant for the AMPV Program, achieving cost efficiencies
- Collaborated with HQDA G3/5/7 to formulate the Army Unmanned Systems Campaign Plan.
Director of Logistics
Guthrie Ambulatory Healthcare Center
06.2010 - 09.2012
- Championed infrastructure development projects, enhancing conditions for personnel and families of the 10th Mountain Division
- Secured investment for critical infrastructure improvements, leading to enhanced operational efficiency
- Achieved savings of over $1.3 million through strategic contract negotiations.
Education
Master in Strategic Studies -
Army War College
Carlisle, PA07.2023
Master in Business Administration - undefined
University of the Incarnate Word
San Antonio, TX05.2010
Bachelor of Science in Sociology: Criminal Justice - undefined
Eastern New Mexico University
Portales, NM05.1997
Skills
- Healthcare Systems and Health Care Policy
- Top Secret Clearance (TS/SCI)
- Project Management/Leadership
- List any languages spoken here
- Joint, Interagency, International, and Multinational Operations/Affairs
- Strategic Planning
- Project Management
- Financial Management
- Partnership Development
- Program Leadership
Certification
TS/SCI
Timeline
Executive Director
U.S. Army Medical Test and Evaluation Activity (MTEAC)
08.2020 - 08.2024
Chief of Staff
Medical Center of Excellence
08.2019 - 07.2020
Deputy Director Health Services/Director of Logistics
U.S. Army Southern Command
07.2017 - 08.2019
Director of Logistic Operations
U.S. Army Africa
07.2015 - 07.2017
Chief, Non-Medical Materiel Development
Medical Center of Excellence
09.2012 - 07.2015
Director of Logistics
Guthrie Ambulatory Healthcare Center
06.2010 - 09.2012
Master in Strategic Studies -
Army War College
Master in Business Administration - undefined
University of the Incarnate Word
Bachelor of Science in Sociology: Criminal Justice - undefined
Eastern New Mexico University
TS/SCI
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