Mark Poe

• Managed daily operations of a residential cleaning service.

• Worked selling merchendise at concerts and events across the country.

• Stocked shelves and maintained store organization and cleanliness.
• Operated cash registers and processed transactions efficiently.
• Provided friendly service to create a welcoming shopping environment.
• Maintained a clean and organized work area throughout the shift.
• Assisted customers in locating products and answering inquiries.
• Started as a cashier and then worked on the sales floor. Then move to the morning stock team. After that I was promoted to Entertainment Specialist. In that position, I took care of the music, movies, and books departments.

I've been with Jimmy John's for coming up on 12 years. I've been the General Manager for almost 5 years. I started out as a delivery driver and worked my way up from driver, person in charge, assistant manager, to the General Manager position.

• Oversee daily restaurant operations and ensure high-quality food service standards.
• Manage team scheduling and maintain optimal staffing levels during peak hours.
• Coordinate inventory management to optimize stock levels and reduce waste.
• Resolve customer complaints promptly to maintain a positive dining experience.
• Manage all aspects of daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales.
• Train employees on duties, policies, and procedures.