Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Prather

Saint Augustine,FL

Summary

Seasoned Operations Manager and talented leader with 10+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance do whatever it takes to get the job done no matter what the task at hand might be that day .

Overview

22
22
years of professional experience

Work History

Operations Manager

Empire Electric Inc
05.2020 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Increased profit by streamlining operations.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • In charge of all purchasing of materials and keeping proper stock levels on work trucks to minimize downtime in the field
  • maintaining of vehicle fleet including equipment to include service records keeping and hands on repairs or contracting to be done by independent facilities to ensure things are kept safe and usable to minimize unsafe conditions and company liability
  • maintaining building safety standards every year to include meeting with fire marshall recertify all fire extinguishers and emergency lights in both buildings keeping all chemicals in the proper storage areas with sds information in case of any accidents also to include keeping daily logs of fork lift when it was being used by myself or other personal
  • daily logistics of receiving materials to the warehouse and deliveries to all jobsites
  • Track and manage scrap materials and recycling manage all materials coming back from jobs to either be returned to inventory or returned to the vendor to keep cost down or recycling of old materials for scrap value to maximize job profit along with complete records of each transaction
  • working in the office with programs like ms office ,service fusion which controls and tracks everything from inventory with purchase orders to billable and cod customer information all tech assignments are handled thru this program via electronic device to minimize paperwork and the loss of time between office and field personal and materials tracking even gps location of all company assets
  • working in the field as tech in residential,commerical,and some industrial settings also to include bucket truck work for small to large commerical and industrial lighting either repairs and new installations i am aware of most ppe standards when it comes to safety on various style jobsites
  • to multitask daily and to take care of any situation that may arise thru out the day i.e going to the jobsite to trackdown part information because the tech didn't get enough information so i can order replacement parts or just going to a job to lend a hand to a tech or offer some knowledge on how it might be done different to maximize time better
  • incharge of building maintenance request plumbing needs hvac and landscape either repairing myself or contacting the proper vendor to get it addressed in a timely fashion and keeping records of what was done
  • maintaining of used chemicals and disposing of them to the proper waste facilities and maintaining of records for any safety audit



Lead Technician

Mcdonald Electrical
04.2018 - 05.2020
  • Mentored junior technicians in maintenance, repair and reporting duties.
  • Planned, scheduled, and delegated daily work to team of employees.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Fostered relationships with internal and external customers.
  • incharge of new construction punch list items of brand new construction homes and small commerical build outs


Warehouse Manager

Empire Electric Inc
09.2016 - 04.2018
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Organized records of vehicles, schedules and completed orders.
  • Collaborated with manufacturing and supply chain management.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.

Warehouse Supervisor

All Service Electric
12.2009 - 09.2016
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and handling operations.
  • Maintained high levels of accuracy in daily operations.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Oversaw daily operations and shipping and handling processes.
  • Operated warehouse material handling equipment correctly to move loads.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Monitored adherence to safety protocols and company policies by staying attentive to details.
  • Used warehouse management software to reconcile daily inventory.
  • Performed troubleshooting to resolve issues with equipment, devices and products.
  • Kept detailed records of inventories and merchandise inventory transactions.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.

Electrician Helper

Michael Davis Electric
02.2002 - 10.2009
  • Pulled wire through conduits and through holes in walls and floors.
  • Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Helped complete system installations, digging trenches, and breaking up concrete.
  • Complied with safety standards and codes per National Electrical Code.
  • Adhered to strict regulations as well as detailed instructions, guidelines and specifications.
  • Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices.
  • Learned to expertly use hand and power equipment for hoisting, drilling, [Type] and [Type].
  • Understood and used proper tools and equipment to install and maintain electrical systems.
  • Followed all safety procedures and guidelines to promote safety while working on electrical systems.
  • Connected wires to circuit breakers, transformers and other components to create working electrical systems.
  • Checked and performed electrical wiring through conduits and holes in walls and floors.
  • Read and interpreted drawings to provide wiring layouts for new installations
  • Inspected electrical systems, equipment and components to identify hazards and defects.
  • Read and interpreted blueprints and electrical schematics to determine layout of electrical systems.
  • Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.

Education

High School Diploma -

Escondido High School
Escondido, CA
06.1996

Skills

  • Management Training
  • Project Planning
  • Leadership
  • Microsoft Office Suite Expertise
  • Negotiation
  • Goal Attainment
  • High-Pressure Environments
  • Solution Development
  • Resource Coordination
  • Purchasing and Procurement
  • Warehouse Operations
  • Staff Training
  • Maintaining Compliance
  • Interpersonal Communications
  • Superb Time Management Skills
  • Team Leadership
  • Regulatory Compliance
  • Customer Relationship Management
  • Inventory Control
  • Client Relations
  • Forklift certified
  • Class b cdl license

Timeline

Operations Manager

Empire Electric Inc
05.2020 - Current

Lead Technician

Mcdonald Electrical
04.2018 - 05.2020

Warehouse Manager

Empire Electric Inc
09.2016 - 04.2018

Warehouse Supervisor

All Service Electric
12.2009 - 09.2016

Electrician Helper

Michael Davis Electric
02.2002 - 10.2009

High School Diploma -

Escondido High School

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Mark Prather