MARK REDDING

• Created detailed schedules for project milestones to ensure timely completion.
• Conducted quality assurance checks throughout project lifecycle to maintain high standards.
• Identified potential project risks with thorough analysis and developed mitigation strategies.
• Guided team members in prioritizing tasks to align with project objectives.
• Coordinated with external vendors to ensure deliverables met project specifications.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Met project deadlines without sacrificing build quality or workplace safety.
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
• Managed projects from procurement to commission.
• Coordinated material procurement and required services for projects within budget requirements.
• Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
• Proved successful working within tight deadlines and a fast-paced environment.

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Responded to customer inquiries quickly and professionally to increase satisfaction.

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Responded to customer inquiries quickly and professionally to increase satisfaction.

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Increased customer satisfaction by providing timely and efficient service for various technical issues.

Service Commercial and Industrial Boilers in factories and schools throughout northern NJ. Also worked as a team member in the replacement of large steam and hot water boilers at same type of facilities.

Worked in the residential and light commercial areas of the trade.

I was an installation and replacement technician, replacing and installing new gas furnaces, boilers and A/C systems in occupied homes.

I also worked for a few years at this company in new construction of homes and buildings, getting experience in that regard was a plus for future jobs.