Mark Rice
Aurora,CO
Summary
Veteran security and firearms training professional with 28 years of active-duty service in the United States Army, retiring as Command Sergeant Major. Led teams through high-tempo operations in diverse environments, excelling in leadership, operational planning, risk mitigation, and team development.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Operations Manager
Securitas/ HSS-Tarian Group/ Pal American/ Citadel
Auora, CO
05.2022 - 05.2026
- Operations Manager: Oversaw daily security operations across multiple facilities and client sites. Supervised and scheduled security officers and site supervisors while supporting their performance and compliance with security policies and procedures. Monitored and evaluated security systems including CCTV, alarms, and access control, conducted investigations and prepared detailed reports on incidents. Coordinated emergency response procedures and performed risk assessments to identify and mitigate potential threats. Maintained relationships with clients, vendors, and law enforcement agencies, ensuring adherence to local, state, and federal regulations. Trained and mentored security personnel to uphold performance standards and analyzed operational data for leadership review.
- Enhanced security team performance through effective training and guidance by providing hands-on instruction and enforcing company standards.
- Armed Security Officer: Provided armed security protection by monitoring premises, responding to potential threats, enforcing safety protocols, and maintaining secure environments through vigilant and sound judgment.
Director of Range Operations
The Gallery Sportsman's Club & Range
Lakewood, CO
05.2022 - 11.2022
- Directed daily operations, overseeing inventory management and staff scheduling to ensure seamless range functionality.
- Built standard operating procedures to enhance efficiency in fast-paced range environment.
- Developed job descriptions and recruitment strategies, strengthening employer branding to attract subject matter experts.
Director of Range Operations
Chief Range Safety Officer, Manager
Aurora, CO
04.2020 - 11.2022
- Created standard operating procedures for a high-paced range environment to ensure safety and efficiency.
- Cultivated strong relationships with local law enforcement, security companies, and corporate clients to enhance resource utilization.
- Designed job descriptions and recruitment strategies, positioning the company as employer of choice to attract top subject matter experts.
Chief Range Safety Officer, Manager
Centennial Gun Club
Centennial, CO
09.2014 - 04.2020
- Led team of 50+ employees, overseeing daily operations to ensure compliance with company policies and procedures.
- Analyzed range usage to identify trends and opportunities, contributing a 20% increase in memberships.
- Analyzed range usage trends and opportunities, resulting in a 20% increase in memberships.
Senior Human Resources Manager
United States Army
Various Duty Stations
01.2011 - 01.2014
- Planned and directed recruitment efforts across 6 offices, optimizing strategies to effectively reach a population of 21M over 696,152 square miles.
- Led strategically focused recruitment team of 21 personnel in a productivity driven environment.
- Oversaw all phases of the recruiting life cycle to include sourcing, interviewing, referencing, and offer negotiations.
- Developed and executed targeted talent acquisition strategies to enhance diversity in key recruiting markets.
- Established measurable recruiting goals and managed team deliverables to ensure consistent achievement of objectives.
- Analyzed and validated lead-generating activities, including surveys, statistics, market trends, and demographics.
Recruitment Operations Manager
United States Army
Various Duty Stations
01.2008 - 01.2011
- Directed Army Reserve recruitment operations supporting 224 recruiters across 50 recruitment offices.
- Collaborated with senior executive leaders to align recruitment strategies with business needs and establish targeted hiring goals.
- Guided teams on recruitment processes and evaluating performance to enhance operational effectiveness.
- Applied Lean Six Sigma methodologies to streamline recruitment processes and address complex challenges.
Senior Healthcare Recruiter
United States Army
Various Duty Stations
01.2003 - 01.2008
- Developed innovative recruitment strategies to attract top healthcare candidates, including physicians and nurses, enhancing candidate quality.
- Created and implemented recruiting marketing plans, fostering strong relationships with universities to expand candidate sourcing.
- Reviewed processes and collaborated with the team to recommend process improvements and automation opportunities, enhancing customer service initiatives.
- Spearheaded the adoption of technologies to automate and streamline key processes.
Education
MBA - Management And Leadership
Liberty University
05-2018
Bachelor of Arts - Marketing
American Public University
02-2012
Skills
- Security operations
- Crisis Management
- Emergency response planning
- Risk assessment
- Strategic Planning & Execution
- Process Improvement
- Leadership & Team Development
- Emergency response
- Conflict Resolution
Certification
- Military Certification - Sergeants Major Academy (SGM-A)
- NRA Pistol Instructor - National Rifle Association
- NRA Rifle Instructor - National Rifle Association
- Chief Range Safety Officer - National Rifle Association
- Lean Six Sigma Black Belt
- Colorado Firearms Safety Program
Timeline
Operations Manager
Securitas/ HSS-Tarian Group/ Pal American/ Citadel
05.2022 - 05.2026
Director of Range Operations
The Gallery Sportsman's Club & Range
05.2022 - 11.2022
Director of Range Operations
Chief Range Safety Officer, Manager
04.2020 - 11.2022
Chief Range Safety Officer, Manager
Centennial Gun Club
09.2014 - 04.2020
Senior Human Resources Manager
United States Army
01.2011 - 01.2014
Recruitment Operations Manager
United States Army
01.2008 - 01.2011
Senior Healthcare Recruiter
United States Army
01.2003 - 01.2008
MBA - Management And Leadership
Liberty University
Bachelor of Arts - Marketing
American Public University