Summary
Overview
Work History
Education
Skills
Certification
Skillssummary
Software
Timeline
Generic
Mark Richards

Mark Richards

Fort Worth,TX

Summary

Professional software engineering leader with proven ability to drive impactful results through strategic team management and technical expertise. Strong background in software development, project management, and cross-functional collaboration. Known for adaptability, reliable execution, and fostering innovation in dynamic environments. Skilled in agile methodologies, code review, and performance optimization.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Software Engineering Manager

RS Americas (formerly Allied Electronics)
01.2021 - Current
  • Worked with product managers, business stakeholders and architects to define project scopes, objectives and deliverables
  • Worked with each member to establish yearly plans for Objective Key Results and met monthly to listen and advise, accomplishing a 100% completion rate
  • Also worked with team members to determine skills and career goals and ensure training resources were provided as needed
  • Encouraged mentorship environment with Senior Engineers to assist more Junior counterparts
  • Implemented best practices for pair programming
  • Provided lessons and guided plans for every other bimonthly “Learning Friday.” Occasionally worked with other managers to conduct site reliability drills to both find potential site weaknesses and further instill a teamwork atmosphere for quickly resolving level one incidents
  • Engaged teams to review coding best practices
  • These included SOLID principles, clean architecture, service-oriented architecture, microservices and proper software pattern usage
  • Developed engineering roadmaps for site improvements and reduction of code smells utilizing SonarQube.
  • Drove high-level strategic planning of development efforts across multiple projects to optimize resource utilization and shorten development times.

Senior Software Engineer

Allied Electronics & Automation
10.2015 - 01.2021
  • Maintained and enhanced main eCommerce site, which typically generates around 1.3M in revenue per day, including design and functionality of Product Detail Pages, Customer account management, Advantage programs, Cart and Order processes
  • Worked with Marketing team to improve customer experience and overall web core vitals
  • Implemented metrics using Google Analytics to help analyze and increase SEO results
  • Worked with Architect to move all application tiers from on-prem to Azure cloud (Front-End, Middle Tiers) using VMs to hold front end and Kubernetes for Middle Tier scalability
  • Implemented CI/CD pipelines for building, testing and deploying applications using Azure Pipelines
  • Introduced improvements in customer experience and cart conversions, increasing new customer sales by 15%.
  • These changes included speed enhancements for various checkout pages (Cart, Shipping, Payment Processing), UI accessibility additions, and architectural changes such as SOA, Microservices and Asynchronous and Await patterns.
  • Most sites utilized mixture of C#, various JavaScript front ends, SQL Server
  • Developed Notifications projects to create universal messaging for various functions across applications (Customer notifications, Sales pipeline management), which used Publisher/Subscriber pattern using .NET Core and RabbitMQ
  • Later moved to AWS SNS solution
  • Continually improved applications for internal order placement, CRM, eCommerce management system, and other administrative tools
  • Re-architected large applications from 3-tier monolithic design to SOA architecture, improving site speed and removed code duplication
  • Coordinated work with Content department to create processes to move images and PDF datasheets for 3+ million products (20M+ images) from on-premises servers into Azure CDN, increasing site performance by reducing overall network bandwidth
  • Created microservices for Customer, Product, Pricing, Order and Catalog Search
  • Performed various Site Reliability functions for both on call and off
  • This includes Dynatrace for overall enterprise health, Akamai for Firewall and Bot Management, SEQ logging, SonarQube for code refactoring and Customized metrics using Grafana, Graphite and StatsD.
  • Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.

Designer (Software)

Options Clearing Corporation (OCC)
02.2015 - 10.2015
  • Created high level designs (UML) to hand off and support development work
  • Analyzed data requirements and formed complex data workflows to integrate functionality across multiple systems using UC4 workload automation and scheduling events
  • Most of these systems were either IBM or SQL Server (backend), various Spring Framework applications (front end), and some Java “black boxed” systems as required by government regulations
  • Analyzed requirements and designed workflow for new exchange (Cboe EDGX Options Exchange) for Account Billing, Trade History, Trade Statistics, and general Reporting
  • Met and exceeded multiple timelines and milestones as exchange was approved by SEC as of August 2015
  • Worked on various SIFMU (Systemically important financial market utility) related projects, including Risk Array Validation Reports for both 'Option Future Risk Array' (OFRA) and 'Risked Based Hair / Customer Portfolio Margining Analysis' (RBH/CPM), allowing Risk Department to validate and analyze potential data issues and take appropriate remedial action
  • Utilized SQL, UC4 and Java Spring Framework.

Senior Software Engineer

BACKPRINT
01.2013 - 02.2015
  • Worked with various groups and business stakeholders to determine best solutions concerning enhancement for client facing websites for event photography (ASP.NET 4.0, JavaScript, jQuery, CSS)
  • Refined ordering process to reduce wait times by 30%, re-factored shipping logic to introduce UPS shipping methods and pricing along with FedEx APIs (Factory Pattern)
  • Diagnosed and resolved issues with uploading photos, decreasing upload times by an average of 25%
  • Upgraded Partner Backend Support website from Classic ASP to MVC 4 (C#, jQuery, CSS, Dapper.NET ORM, SQL Server).
  • Delivered exceptional client support by promptly addressing concerns and implementing requested changes or enhancements to software solutions.

Senior Application Developer

INMAR HEALTHCARE NETWORK
11.2010 - 01.2013
  • Developed RX Hazardous Waste Management program to assist retail pharmacies in mitigating the growing risk of fines from violating EPA regulations concerning hazardous waste pharmaceuticals
  • Solutions included state and federal regulation management, hazardous product sorting and bin management, waste level monitoring and pick-up coordination (via EPA approved hazardous carriers) and online reporting for exception management and invoicing
  • Utilized VB.NET, C#, JavaScript, SQL Server 2008 and Web Service integration to IBM Informix
  • Conducted ongoing enhancements to CLSNetlink (Reverse Logistics and Accounting) and Store Inventory applications for reporting and management solution for retail pharmacies, hospitals and wholesalers (ASP.NET, JavaScript, KnockoutJS)
  • Created ETL processes from IBM Informix to SQL Server using SQL Service Integration Services 2008.

Education

Bachelor of Arts -

UNIVERSITY OF TEXAS AT ARLINGTON
Arlington

Skills

    Software development life cycle

    Software Architecture

    Microservices Architecture

    DevOps Practices

    Web application development

    Infrastructure development

    Team Collaboration

    Agile Methodology

    Team building

    Software Development

    Cloud Computing

    Interpersonal Skills

Certification

AWS Certified Cloud Practitioner - 03/2023

Skillssummary

.NET C# (10+ years: Net Framework, .Net Core, MVC 2-5), Node.js, Java (Spring Framework), PHP, ADO.Net, VB.Net 7.0 - 10.0, PowerShell, Bash, Various JavaScript Frameworks and Libraries (15 years): React, Vue.js, jQuery, Knockout, HTML, CSS/SCSS, LESS/SASS, Tailwind, Foundation, Akamai, DataDog, Dynatrace, SEQ, Grafana, SonarQube, Microservices, Service Oriented Architecture, RabbitMQ, MSMQ, Azure Devops, Github, Team Foundation Server, Visual Studio Team Services, Azure Kubernetes, Azure Functions, Azure VMs, Azure VPCs, AWS EC2, AWS VPN, S3, SNS, SQS, Event Bridge, Lambda, Docker, AWS Kubernetes, AWS EKS, AWS RDS, Cloud9, SQL Server (versions 2000-2022), Azure SQL, DB2 SQL, MongoDB, O/RMs (Dapper, NHibernate, Entity Framework Core), SQL Server Integration Services, SQL Server Analysis Services

Software

C#

Net CORE

Nodejs

React

Microsoft SQL Server

AWS

Azure

Java

Vuejs

Timeline

Software Engineering Manager

RS Americas (formerly Allied Electronics)
01.2021 - Current

Senior Software Engineer

Allied Electronics & Automation
10.2015 - 01.2021

Designer (Software)

Options Clearing Corporation (OCC)
02.2015 - 10.2015

Senior Software Engineer

BACKPRINT
01.2013 - 02.2015

Senior Application Developer

INMAR HEALTHCARE NETWORK
11.2010 - 01.2013

Bachelor of Arts -

UNIVERSITY OF TEXAS AT ARLINGTON

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Mark Richards