Mark Roulston

Managed over 32 accounts within Hartford territory.

• Developed strong relationships with key decision-makers, fostering trust and loyalty in a assigned territory.
• Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
• Established successful account relationships by building rapport and maintaining consistent communication.
• Expanded territory coverage by strategically identifying and targeting high-potential accounts.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
• Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
• Trained and mentored sales representatives in sales techniques and strategies.
• Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.