Mark Russell Leftridge
Jacksonville
Summary
Proficient Protective Security Officer with extensive experience in emergency response and risk assessment. Expertise in enforcing security policies, conducting incident reporting, and enhancing access control measures. Skilled in surveillance monitoring and safety practices, adept at maintaining secure environments and responding to suspicious activities. Committed to promoting safety and providing exceptional service while ensuring compliance with all security protocols.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Officer
Mayo Clinic
Jacksonville
01.2022 - Current
- Global Security Officer: Provided professional level of customer service and security presence.
- Proactively patrolled Mayo Clinic property and security sensitive areas.
- Provided assistance to visitors, patients, and staff to deter incidents of fire, theft, vandalism, and illegal entry.
- Operated security vehicle to enforce policies, respond to service calls, and prepare incident reports/activity logs while collaborating with the Security control center.
- Adapted to unpredictable and stressful situations; managed altercations and emergency crises in an effective and professional manner; operated and communicated on a two-way radio; exhibited good judgment, maturity, initiative, tact and diplomacy when dealing with people in stressful situations.
- Conducted foot patrols and assisted patients in need.
- Executed emergency evacuations, including stairwell evacuations, utilizing emergency devices to transport patients and others to safety; made decisive actions as an emergency first responder and collaborated effectively with law enforcement and fire/rescue personnel.
- Worked evening shift and weekends for security and protection assignments and when required by emergency or special situations.
- Maintained a consistent 40-hour work week to support security operations and team effectiveness.
Security Officer
UF Health
Jacksonville
03.2017 - Current
- Enforced and coordinated security services with tact and diplomacy, ensuring safety and support for customers and staff.
- Conducted thorough security patrols to maintain order and ensure safety across all assigned buildings and grounds.
- Patrol and maintain order and safe working conditions throughout all assigned buildings and grounds.
- Responded to emergencies, providing assistance to the person in charge to ensure effective resolution.
- Reported all security or safety violations when spotted.
- Enforced policies in a friendly and courteous manner.
- Provided information, directions and physical support to staff, patients and visitors readily and willingly.
- Ensured service excellence for all internal and external customers and staff.
- Worked a consistent 40 hours per week to maintain operational efficiency.
Security Officer
Baptist Health
Jacksonville
02.2020 - 05.2023
- Assured the day-to-day safety and security of patients, visitors, and employees by patrolling parking garages and monitoring the medical center properties; reporting any unusual circumstances, and take appropriate corrective actions;
- Responded to unsafe situations, enforced hospital parking regulations, and assisted individuals with vehicle problems.
- Hours per week: 35
Customs Protection Officer
G4S Security
Jacksonville
08.2014 - 01.2020
- Customs Protection Officer assigned to Jacksonville Sheriffs Office University of Florida Shands Jacksonville Medical Center Contract ensuring prisoner patients are properly accounted for, monitored, escorted, and returned to the custody of the Sheriffs Office without incident, harm, or endangerment to G4S Officers, University of Florida Shands Jacksonville Medical Center staff or customers, the general public or the prisoners themselves.
- Conducted thorough searches of inmates for safety and protection upon receiving custody from transporting officers of Jacksonville Sheriffs Department of Corrections.
- Assisted hospital security when restraining inmates to beds.
- Maintained detailed logs every 15 minutes while ensuring continuous visual oversight of inmates.
- Escorted inmates throughout hospital facilities or exiting the building for pickup.
- Verified I.D. badges to ensure inmates had appropriate access to doctors, nurses, and nurse practitioner assistants.
- Ensured that property is logged and handled correctly when accepting and/or releasing inmates to and from Jacksonville Sheriffs Office.
- Hours per week: 40
Police Officer
Department of Veterans Affairs
Temple
12.2013 - 06.2014
- Enforced federal, state, and local laws to protect patients, visitors, and employees, as well as United States Government and personal property within the Central Texas Veterans Affairs Medical Center and its community-based clinics, while safeguarding civil rights for all personnel on federally-owned property.
- Conducted proactive patrols ensuring random patterns and maximum visibility in high-traffic areas to deter crime and maintain a secure environment for employees, patients, and visitors.
- Responded to ongoing crimes, assessed crime scenes, intervened to prevent criminal acts, and initiated investigations to gather critical information.
- Made arrests or apprehensions when necessary using the appropriate level of force.
- Completed accurate initial police reports promptly, ensuring all pertinent information was documented and submitted to supervisor for review.
- Used interpersonal communication skills to seek voluntary compliance with applicable laws and regulations on minor offenses that do not involve personal injury or loss of property.
- Patrolman; Investigated, detained, and apprehended individuals suspected or convicted of offenses against the criminal laws of the United States and the Rules and Regulations Governing Security, Law Enforcement, and Standards of Conduct on Veteran Affairs Property.
- Performed other law enforcement and security related duties as assigned by the supervisor and/or Chief of the Service.
Education
Associate's degree - Law Enforcement
Central Texas College
Killeen, TX06.2001
High school diploma or equivalent - General
West Technical High School
Cleveland, OH06.1988
Skills
- Access control
- Emergency response
- Incident reporting
- Surveillance monitoring
- Threat assessment
- Risk assessment
- Security policy enforcement
Certification
Guard Registration, Florida Department of Agriculture and Consumer Services (FDACS) D license
International Association for Healthcare Security and Safety Certification, Jacksonville, FL, 05/2022, Mayo Clinic
International Association for Healthcare Security and Safety Certification, Jacksonville, FL, 05/2022, Mayo Clinic
Timeline
Security Officer
Mayo Clinic
01.2022 - Current
Security Officer
Baptist Health
02.2020 - 05.2023
Security Officer
UF Health
03.2017 - Current
Customs Protection Officer
G4S Security
08.2014 - 01.2020
Police Officer
Department of Veterans Affairs
12.2013 - 06.2014
Associate's degree - Law Enforcement
Central Texas College
High school diploma or equivalent - General
West Technical High School