Mark Schmid
W11290 Red Cedar Drive Lodi,WI
Summary
Well-rounded professional with significant experience in overseeing daily operations of retail and rental operations. Excel in customer service, inventory management, merchandising, receiving, communication, problem solving, and adaptability, ensuring seamless operations across all levels of management.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Transport Driver, Barge Captain
JD Hellenbrand
Lodi, WI
08.2023 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed inventory and supplies to ensure materials were available when needed.
- Operated equipment and machinery, including a knuckle boom crane, barge, telehandler, skid steer, and large trucks, according to safety guidelines.
Barge Captain, Transport Driver
Manke Enterprises
Lodi, WI
09.2020 - 06.2023
- Managed a diverse group of people to accomplish goals.
- Operated knuckle boom crane barge, installing docks, boat lifts, and recovering damaged boats and marine equipment.
- Provided excellent customer service throughout all stages of delivery process.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Inspected vehicles for mechanical items and safety issues before each trip.
Home Inspector
Premier Home Inspector
Verona, WI
09.2017 - 06.2023
- Ensured clear communication with clients regarding their specific needs.
- Collaborated with industry professionals to sustain steady business relationships.
- Documented findings in detailed reports that included photographs and diagrams.
- Conducted visual inspections of structures, including roofs, electrical systems, plumbing, HVAC systems, and appliances.
- Prepared detailed summary reports containing conclusions from the inspection process.
Owner/Director of Operations
Verona Hardware Center DBA Verona Ace Hardware
Verona, WI
01.2000 - 09.2017
- Managed two Ace Hardware locations, overseeing startup operations and staff training in policies and procedures.
- Received freight utilizing a forklift, pallet jack, hand trucks, and other equipment.
- Utilized technology for effective inventory management and tracking
- Oversaw stocking of inventory with emphasis on correct location and stock rotation.
- Supervised employee workflow to enhance productivity and maintain quality standards.
- Resolved customer complaints promptly, ensuring high levels of satisfaction.
- Monitored inventory flow and team performance to identify areas for improvement.
- Guided employees in adapting to evolving customer needs and expectations.
- Enforced federal, state, local, and company regulations for safety and efficiency.
- Developed promotional strategies to enhance customer engagement and sales.
- Oversaw budgeting and financial management.
Education
BBA -
UW Whitewater
Whitewater, WISkills
- Receiving freight
- Process purchase orders
- Operate forklift, telehandler, and pallet jack
- Inventory Management
- Training and Development
- Customer Service
- Customer Relations
- Operations Management
- Detailed documentation
- Conflict Resolution
- Effective Communication
- Business Relationship Management
- Problem Solving
- Troubleshooting and Diagnostics
- Logistics Planning
- Safety Compliance
- Team Collaboration
Certification
- CDL Class A Endorsements N-Tank Vehicles, T-Double/Triple
- TWIC Card
- USCG Captains License MMC OUPV
- Certified Home Inspector
Timeline
Transport Driver, Barge Captain
JD Hellenbrand
08.2023 - Current
Barge Captain, Transport Driver
Manke Enterprises
09.2020 - 06.2023
Home Inspector
Premier Home Inspector
09.2017 - 06.2023
Owner/Director of Operations
Verona Hardware Center DBA Verona Ace Hardware
01.2000 - 09.2017
BBA -
UW Whitewater