Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Shulayev

Canal Winchester,OH

Summary

Friendly and customer-focused with upbeat attitude. Possesses solid knowledge of retail operations and cash handling, along with excellent communication skills. Aims to enhance customer experiences and support store success.

Overview

4
4
years of professional experience

Work History

Detailer

Germain Subaru
Columbus, OH
08.2025 - Current
  • Inspected vehicles for cleanliness and quality before delivery to ensure customer satisfaction.
  • Collaborated with service department to prepare vehicles for customer pick-up, enhancing operational efficiency.
  • Maintained detailed records of detailing processes to uphold company standards and improve transparency.
  • Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
  • Maintained clean, tidy and safe work environment.

Shift Leader

Panda Express
Canal Winchester, OH
11.2023 - 08.2025
  • Supervised team operations to ensure efficient service delivery and customer satisfaction.
  • Trained and mentored new employees on company procedures and best practices.
  • Managed inventory levels, ensuring stock availability while minimizing waste.
  • Conducted quality control checks to uphold food safety and presentation standards.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Controlled food costs and managed inventory.

Crew Member

Chipotle
Canal Winchester, OH
10.2022 - 11.2023
  • Operated point-of-sale systems accurately, handling cash transactions and processing payments efficiently.
  • Maintained cleanliness and organization of workstations, contributing to a welcoming atmosphere for guests.
  • Collaborated with team members to execute daily operational tasks, enhancing overall workflow efficiency.
  • Monitored inventory levels, assisting with stock replenishment to ensure availability of products for guests.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Crew Member

Magic Mountain
Reynoldsburg, OH
06.2022 - 10.2022
  • Provided exceptional customer service in high-volume environments, ensuring guest satisfaction and engagement.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Assisted in training new crew members on safety protocols and operational procedures, promoting a culture of safety.

Education

High School Diploma -

Canal Winchester Highschool
Canal Winchester, OH
05-2023

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Quality control
  • Work delegation
  • Shift leadership
  • Goal setting and tracking

Timeline

Detailer

Germain Subaru
08.2025 - Current

Shift Leader

Panda Express
11.2023 - 08.2025

Crew Member

Chipotle
10.2022 - 11.2023

Crew Member

Magic Mountain
06.2022 - 10.2022

High School Diploma -

Canal Winchester Highschool