Mark Silvia Jr.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

• Improved customer satisfaction by consistently delivering orders on time and with accuracy.
• Verified orders prior to completing deliveries to avoid customer complaints.
• Maintained a clean driving record, ensuring safe and responsible transportation of food items.
• Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
• Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
• Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
• Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
• Processed payments by accepting cash, checks and credit and debit card payments.
• Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
• Provided exceptional customer service through courteous interactions and professional communication while handling transactions.
• Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
• Kept delivery vehicle clean and neat to maintain company's professional reputation.

I was in charge of unloading and loading of various cargo ships loaded with steel pipe, coils, plates, beams. I also did the same with shipping container ships and automotive/heavy machinery ships. I was also responsible for filling out paperwork for each ship and proper loading of tractor trucks with the proper weight of the correct cargo.