Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Mark Simo

Bartlett,Illinois

Summary

Seasoned specialist offering several years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of qa terms, tools and methodologies. Committed to improving overall business processes.

Overview

33
33
years of professional experience

Work History

Weight and Balance Specialist

Federal Express
Chicago , IL
01.1992 - Current
  • Created training materials for new hires on the company's procedures and policies.
  • Participated in ongoing training and compliance activities.
  • Maintained positive working relationship with fellow staff and management.
  • Trained new employees regarding safety and proper techniques within the FedEx policy and procedure manual.
  • Qualified to do Weight and Balance on all aircraft within the FedEx fleet and depart the aircraft safely.
  • Work all types of cargo loading/unloading equipment
  • Follow all rules, policies, and procedures within Federal Express.

Education

High School Diploma -

Fenton
Bensenville, IL
06-1982

Skills

  • ability to properly depart aircraft using weight and balance
  • communicate with flight crews
  • communicate with our global operation command center regarding issues such as weather, overage in volume, aircraft performance issues, communicate with aircraft maintenance, airport security communication
  • Provide security in and around our facility and aircraft
  • Take pride in my work functions

Accomplishments

  • Federal Express provides awards to employees that go above and beyond. I have received numerous of these awards that range from $50.00 to $150.00

Timeline

Weight and Balance Specialist

Federal Express
01.1992 - Current

High School Diploma -

Fenton

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Mark Simo