MARK SINGLETON
Florence,KY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Results-driven Service Coordinator with solid background in coordinating and managing service operations. Possessing proven track record in effective scheduling, dispatching personnel and managing inventory for optimal performance and customer satisfaction. Highly organized, team-oriented professional with exceptional communication skills.
Overview
11
11
years of professional experience
Work History
SUD SERVICE COORDINATOR
FAMILYCARE COUNSELING SOLUTIONS
08.2022 - Current
- My job at Familycare Counseling Solutions is to facilitate care coordination between SUD clients
- This could range from basic case management to higher acuity clients that may need a higher level of care such as residential stays
- Other responsibilities include holding monthly case review and safety plan meetings
- I frequent with DCBS workers to facilitate the proper care coordination recommended from the court's orders.
WELCOME HOUSE VETERANS PROGRAM
08.2021 - 01.2022
- My job at the Welcome House's Veterans Program is to assist participants experiencing homelessness that suffer with various mental/physical ailments
- The most common theme when working with this population is PTSD, which I implement CBT in order to potential counteract unwanted behavior.
MENTAL HEALTH SERVICE COORDINATOR
WELCOME HOUSE
09.2020 - 01.2022
- My job at the Welcome House is to facilitate the needs of high acuity participants
- This could range from basic case management such as acquiring birth certificates to identification cards to hygiene supplies
- After housing is acquired, I maintain and monitor ongoing housing plans as well as trauma informed care to ensure permanent stable housing.
NORTHKEY COMMUNITY CARE
01.2021 - 05.2021
- My job at NorthKey Community care was to assess future clients and refer them to a compatible therapist
- At times I had to give diagnoses as evidence by the DSM-V to bill insurances
- Later in my internship I was able to acquire a small case load that focused on trauma informed care and cognitive behavioral therapy.
MENTAL HEALTH TECHNICIAN
SUN BEHAVIORAL HEALTH
01.2018 - 09.2020
- My job at Sun Behavioral is to intervene with patients in need
- This could range from an upset patient to getting the daily supplies of their current living situation
- Every day from three o'clock to four, I hold a life skills therapy session, which varies between topics of the patients choosing.
MANAGER
STRONG'S BRICK OVEN PIZZERIA
04.2012 - 08.2017
- On a daily basis I would oversee six employees
- Not only would I have to make sure operations went accordingly I would have to do inventory as well as nighttime deposits
- At times I would not only have cook, but I would also dispatch drivers and help with prepping the dough for the next shift.
Education
AS -
GATEWAY COMMUNITY COLLEGE
Edgewood, KY05.2016
BACHELORS (BA) - PSYCHOLOGY, human services and substance
NORTHERN KENTUCKY UNIVERSITY
Highland Heights, KY05.2020
MASTERS (MSW) - SOCIAL WORK
NORTHERN KENTUCKY UNIVERSITY
Highland Heights, KY2022
Skills
- Time management
- Providing emotional support and respect to
- Microsoft word/Excel patients and families
- Demonstrate the ability to identify behaviors
- Maintaining confidentiality at all times
- That require intervention
- Able to provide leadership during a crisis
- Implement the NASW code of ethics
- ACTIVITIES/VOLUNTEER
- In the past I have volunteered at various NA meetings as well as intervened with various people's recovery I have also volunteered at my daughter's school as a watch dog dad This allowed me to get experience working in the school settings I have volunteered for Kenton Co's homeless population count
- Spreadsheet Tracking
- Team Leadership
- Trauma-Informed Care
- Building Rapport and Trust
Timeline
SUD SERVICE COORDINATOR
FAMILYCARE COUNSELING SOLUTIONS
08.2022 - Current
WELCOME HOUSE VETERANS PROGRAM
08.2021 - 01.2022
NORTHKEY COMMUNITY CARE
01.2021 - 05.2021
MENTAL HEALTH SERVICE COORDINATOR
WELCOME HOUSE
09.2020 - 01.2022
MENTAL HEALTH TECHNICIAN
SUN BEHAVIORAL HEALTH
01.2018 - 09.2020
MANAGER
STRONG'S BRICK OVEN PIZZERIA
04.2012 - 08.2017
AS -
GATEWAY COMMUNITY COLLEGE
BACHELORS (BA) - PSYCHOLOGY, human services and substance
NORTHERN KENTUCKY UNIVERSITY
MASTERS (MSW) - SOCIAL WORK
NORTHERN KENTUCKY UNIVERSITY
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