Carma Morales

Contributed to programs highlighted in the San Mateo County BHRS Director’s Newsletter (Dec 2025), reflecting alignment with county behavioral health priorities.

Facilitate 20+ evidence‑based groups monthly, including CBT‑SUD, DBT skills, relapse prevention, psychoeducation, and community meetings to support client treatment goals and long‑term recovery.

Lead crisis intervention and respond to medical emergencies, coordinating with the interdisciplinary team to ensure client safety and continuity of care.

Maintain 100% compliance with clinical documentation timelines (24–72 hours), completing group notes, progress notes, treatment plans, transitions, and discharge summaries to DHCS and agency standards.

Maintain a safe, compliant residential environment through regular house runs, medication monitoring, room and property searches, and 30‑minute to 1‑hour observations with accurate incident reporting.

Support a fluctuating caseload of up to 15 clients through individualized treatment planning, progress monitoring, coordinated care, and proactive linkage to internal and external resources.

Support daily program operations by preparing intakes, coordinating client duties, accompanying clients to appointments, and maintaining a clean, trauma‑informed, recovery‑oriented facility.

Managed a caseload of 13 clients in a high‑capacity (65‑bed) residential step‑down program, delivering individualized support, progress monitoring, and coordinated care

Facilitated individual coaching sessions to strengthen accountability, retention, and progress toward long‑term recovery goals.

Linked clients to internal and external resources, coordinated care, and followed up to ensure engagement with treatment and support services.

Maintained safety and program compliance through regular house runs, client accountability checks, and a supportive, recovery‑focused environment.

Documented client encounters, updates, and incidents in electronic systems and facility logs in accordance with agency and regulatory standards.

Collaborated with the interdisciplinary team, communicated emergent issues promptly, and provided crisis response including CPR, First Aid, and Narcan administration.

Worked with 3 private clients across Pebble Beach, Carmel Valley, Monterey, Seaside, San Francisco, and Walnut Creek, managing rotating schedules and travel demands.

Served as an on‑call CNA for a nursing agency, filling shifts at multiple locations and supporting an additional 5–8 clients on average during high‑need periods.

Provided individualized care in private homes and long‑term care settings, supporting clients with ADLs, chronic conditions, mobility needs, and medication reminders.

Maintained 100% safety and documentation accuracy while monitoring client status, reporting changes, and coordinating with families or supervising nurses.

Built strong therapeutic rapport with diverse clients through consistent communication, reliability, and culturally sensitive care.

Supported clients an average of 20–40 hours per week across private and agency assignments, adjusting schedules based on medical needs and staffing demands.