Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Spencer

York,Pennsylvania

Summary

Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads and prospects and resolving customer issues.

Overview

16
16
years of professional experience

Work History

Merchandiser

Schwan's Food
10.2023 - Current
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Verified products appeared at correct locations in proper quantities.

Route Sales Representative

McKee Foods
03.2019 - 03.2023
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Maintained up-to-date knowledge of products and services to address customer inquiries
  • Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
  • Analyzed sales and customer data to identify buying trends and offer recommendations.
  • Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Collaborated with customers to identify needs and provided catered solutions
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Operated delivery vehicles safely and efficiently.
  • Completed daily pre- and post-trip vehicle inspections.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Stocked shelves and loaded orders to prepare deliveries.
  • Processed customer payments and kept accurate financial records.
  • Processed payments, made change, and provided receipts.

Furniture Mover

Kondor Transport
07.2017 - 01.2020
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
  • Followed verbal and written instructions to properly move and ship products.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Strapped items down over protective padding to secure throughout transportation.
  • Followed safety protocols to prevent accidents and injuries.

Furniture Mover

Finder's Keepers
01.2016 - 01.2019
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 200 lbs.
  • Strapped items down over protective padding to secure throughout transportation.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Followed safety protocols to prevent accidents and injuries.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Followed verbal and written instructions to properly move and ship products.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.

Department Lead

Giant Food Stores
01.2013 - 01.2019
  • Communicated with managers of other departments to maintain transparency.
  • Oversaw efficient inventory stocking and supply rotation.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Managed team schedules, department projects and quality assurance.
  • Set up displays and trained employees on current promotions.
  • Monitored customers and employees to evaluate loss prevention risks, performance and customer service.
  • Implemented corporate planograms for new department products.

Machine Operator

Fry Communications Inc.
08.2015 - 08.2016
  • Operated machining equipment safely with team of operators.
  • Operated multiple machines simultaneously to meet production requirements.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.

Price Accuracy Coordinator

Weis Markets Inc
02.2008 - 02.2010
  • Contributed to team objectives in fast-paced environment.
  • Oversee pricing of store merchandise, ensuring products are entered into the file system correctly and tagged with signage accordingly to accurately communicate price, weight and information to the customer.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

GED -

Newport High School
Newport, PA

Skills

  • Sales Forecasting
  • Product Displays
  • Route Management
  • Safe Vehicle Operation
  • Customer Service
  • Communication & Client Relations
  • Sales Goals
  • Sales Development
  • Service Management

Timeline

Merchandiser

Schwan's Food
10.2023 - Current

Route Sales Representative

McKee Foods
03.2019 - 03.2023

Furniture Mover

Kondor Transport
07.2017 - 01.2020

Furniture Mover

Finder's Keepers
01.2016 - 01.2019

Machine Operator

Fry Communications Inc.
08.2015 - 08.2016

Department Lead

Giant Food Stores
01.2013 - 01.2019

Price Accuracy Coordinator

Weis Markets Inc
02.2008 - 02.2010

GED -

Newport High School

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