Summary
Overview
Work History
Skills
Timeline
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Estela Beltran Lopez

Phoenix,AZ

Summary

Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Dynamic with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.

Overview

2
2
years of professional experience

Work History

Merchandiser

Hensley beverages
11.2023 - Current
  • Organized displays according to company standards and specifications.
  • Maintained a clean and organized work environment at all times.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Built product displays and placed appropriate signage for merchandise.
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Cleaned and organized display cases, shelves and aisles.
  • Helped customers locate desired items and assisted with carrying heavy loads.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Restocked shelves with current merchandise in attractive displays to promote sales.

Inside Sales Representative's

Hensley Beverage
10.2023 - Current
  • Managed friendly and professional customer interactions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Used CRM software to maintain detailed contact logs and account records.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Built relationships with customers and community to promote long term business growth.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Stayed current on company offerings and industry trends.
  • Met existing customers to review current services and expand sales opportunities.
  • Set and achieved company defined sales goals.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Informed customers of promotions to increase sales productivity and volume.
  • Answered customers' questions regarding products, prices, and availability.
  • Conducted weekly review meetings with fellow Inside Sales Representatives to share insights and collaborate on strategies for improvement.

• I Manage #1,1060 customers on bees,prove that I call , text and email on a weekly basis.

CEO

Stella’s immaculate Frenchies
04.2023 - Current

Marketing

Tracked monthly expenditures accurately.

Monitored dog's health routinely, implementing preventative care practices.

Maintained cleanliness of workspaces and common areas.

Ensured a compassionate and loving environment.

Skills

  • POS
  • Sales Techniques
  • Stock replenishment
  • Stock Rotation
  • Friendly and outgoing
  • Vendor Relations
  • Customer Relationship Management (CRM)
  • Promotional planning
  • Active listener
  • Reliable and punctual
  • Visual Merchandising
  • Customer relationship building
  • Product and service sales
  • Customer needs assessment
  • Account management
  • Product promotions
  • Client account management
  • Systems and software expertise
  • Sales forecasting
  • Social media marketing
  • Inside Sales Expertise

Timeline

Merchandiser

Hensley beverages
11.2023 - Current

Inside Sales Representative's

Hensley Beverage
10.2023 - Current

CEO

Stella’s immaculate Frenchies
04.2023 - Current
Estela Beltran Lopez