Accomplished professional with extensive experience in employee and labor relations, adept at resolving grievances and ensuring compliance with labor laws. Demonstrated ability to foster strong relationships among stakeholders, promoting a collaborative and compliant workplace culture while driving performance improvements through effective communication and safety initiatives.
Overview
1
1
Language
24
24
years of professional experience
Work History
Driver
R&L Carriers
Elgin, Illinois
03.2025 - Current
Delivered goods and services to customers on time and in excellent condition.
Operated commercial vehicles for timely deliveries across designated routes.
Communicated with dispatch to receive updates and delivery instructions.
Ensured adherence to safety regulations and traffic laws to promote safe driving practices.
Loaded and unloaded freight, securing cargo for safe transport.
Monitored weather conditions to adjust routes as necessary for safety.
Documented daily logs to accurately track mileage, fuel usage, and maintenance activities.
Adhered to company policies and procedures related to safety and security standards.
Cultural Immersion and Personal Development
Self-employeed
Europe, Poland
06.2023 - 12.2024
Enhanced cross-cultural communication skills through immersive experiences in diverse European cultures.
Evaluated international labor practices and employee relations strategies, identifying best practices across multiple workplace environments.
Streamlined logistics and travel arrangements while ensuring compliance, enhancing organizational effectiveness.
Union Steward / Assistant Business Agent
UPS Freight – United Parcel Service (UPS)
Palatine, USA
01.2011 - 01.2023
Negotiated and administered collective bargaining agreements between the union and the company to address disputes and company concerns.
Led grievance investigations, identified root causes, and resolved issues in compliance with collective bargaining agreements.
Drafted employee contract language proposals and addressed grievances, contractual breaches, and state or federal law violations.
Monitored management compliance with labor agreements to ensure alignment with contractual obligations.
Nurtured labor relations and strengthened collaboration between union and company, enhancing communication and trust.
Cultivated and maintained employee relations and provided strategic guidance and support to sustain a positive work culture.
Promoted healthy workplace culture and mitigated terminations by building collaborative relationships between operations managers and labor managers.
Served as Safety Co-Chair, led training initiatives for UPS drivers, and implemented strategies that improved employee performance and safety compliance.
Improved workplace harmony by managing union activities for logistics warehouse employees, including truck drivers, and union office staff.
Manager, Human Resources
West Chicago Auto Mall
West Chicago, USA
01.2006 - 01.2011
Collaborated closely with department managers to identify staffing needs, create job descriptions, and lead recruitment efforts to secure top-tier talent.
Boosted employee retention rates by 15-20% by developing and implementing recruitment strategies, performance management plans, and employee engagement initiatives in liaison with senior leadership.
Led organization-wide hiring, promotions, demotions, and employment separations.
Minimized employee turnover and optimized onboarding and training processes to support business growth.
Oversaw performance management and appraisal system and ensured alignment with business goals.
Administered compensation and benefits programs to attract and retain top talent.
Streamlined hiring process and provided targeted training, contributing to improved business outcomes and 12% cost savings.
Resolved employee grievances and disputes, fostering a positive workplace culture.
Ensured compliance with labor laws and regulations, while mitigating legal risks.
HR Assistant Manager
West Chicago Auto Mall
West Chicago, USA
01.2003 - 01.2006
Led recruitment, selection, and retention processes to establish a qualified and diverse workforce.
Scheduled interviews and conducted pre-employment screenings and background checks to ensure candidate suitability.
Enhanced employee skills and engagement by delivering orientation, training programs, and development initiatives.
Identified training gaps and collaborated with managers to implement solutions that addressed organizational needs.
Cultivated positive work environment that supported organizational performance.
Partnered with managers and departments to align efforts with strategic objectives.
Education
Associate Degree - Criminal Justice
Triton College
River Grove, IL
01-2003
Skills
Logistics management
Route optimization
Route planning
Fleet management
Cargo management
Delivery documentation
Safety compliance
Safety regulations
Road safety
Performance tracking
Logistical planning
Vehicle operation
Time management
Cross-functional collaboration
Problem solving
Negotiation skills
Effective communication
Client communication
Contract negotiation
Employee engagement
Labor relations
Cross-cultural communication
Conflict resolution
Grievance handling
Problem-solving
Problem resolution
Volunteer Experience
Chicago Teamsters 705, Volunteer, Supported families in need.
United Way, Volunteer, Provided toys for underprivileged kids.