Mark Stevens
Wewahitchka,FL
Summary
Experienced supervisor specializing in quality control and team management, consistently improving productivity through streamlined processes and rigorous safety protocols.
Overview
26
26
years of professional experience
Work History
Supervisor
Seashore Handyman and Painting
Panama City, Florida
03.2025 - Current
- Supervised daily operations of handyman and painting services.
- Implemented efficient work processes to enhance team productivity.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored employee productivity to provide constructive feedback and coaching.
- Maintained quality control during painting and repair tasks to meet client expectations.
- Monitored project progress and delivered timely feedback to staff for continuous improvement.
- Cultivated a positive work environment that enhanced team morale and collaboration.
- Complied with company policies, objectives and communication goals.
Supervisor
Jets Construction
Wewahitchka, Florida
03.2022 - 03.2025
- Coordinated team schedules and project timelines to ensure efficient resource allocation.
- Guided subordinates on job duties and responsibilities to enhance team performance.
- Trained new employees on safety protocols and tool usage.
- Trained new employees on company policies and procedures.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Monitored employee productivity and offered constructive feedback to support development.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Implemented efficient work processes to enhance team productivity.
- Implemented quality control measures, significantly reducing error rates.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Assisted in inventory management of tools and supplies.
- Communicated with clients to understand project needs and expectations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Complied with company policies, objectives and communication goals.
Supervisor
Habitat for Humanity
Panama City, Florida
03.2019 - 03.2022
- Coordinated schedules for team assignments and project timelines.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Trained new employees on safety protocols and tool usage.
- Implemented efficient work processes to enhance team productivity.
- Assigned tasks to team members based on project requirements. and monitored performance of project personnel.
- Monitored employee productivity to provide constructive feedback and coaching.
- Provided feedback to staff on performance and areas for improvement.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Communicated with clients to understand project needs and expectations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Collaborated with other departments to coordinate workflow processes between teams.
- Streamlined workflow processes, reducing project completion times.
- Implemented quality control measures to uphold company standards.
- Reviewed completed work to verify consistency, quality, and conformance.
- Complied with company policies, objectives and communication goals.
Carpenter
Moore Brothers Construction
Panama City, Florida
09.2016 - 03.2019
- Constructed frameworks for residential and commercial projects using various materials.
- Performed various carpentry duties, including both rough and finish carpentry.
- Installed doors, windows, and cabinetry according to design specifications.
- Installed cabinets, base cabinets, and crown molding in residential and commercial spaces.
- Fabricated staircases, doors, window frames and other wooden components for buildings.
- Positioned and installed floor joists, trusses and rafters.
- Fitted door lockets, deadbolts and other hardware on doors according to manufacturer's instructions.
- Read blueprints, schematics and drawings to determine layout requirements.
- Conducted inspections, diagnosed problems, took measurements and made necessary adjustments to complete projects according to specifications.
- Examined buildings and project specifications to determine measurements.
- Collaborated with team members to achieve timely project completion while maintaining quality standards.
- Communicated regularly with teammates and supervisors to clarify requirements and ensure on-time project delivery.
- Operated power tools safely while adhering to industry safety regulations.
- Used various carpenter's hand tools, portable power tools and standard measuring instruments.
- Maintained job site cleanliness and organized tools to enhance workflow efficiency.
- Assisted in training new carpenters on techniques and best practices in carpentry work.
- Utilized various tools, equipment, materials and forming systems to complete construction tasks.
- Worked independently on projects and tasks within carpentry team.
Owner/Supervisor
Jets Construction
Wewahitchka, Florida
07.2010 - 04.2011
- Managed daily operations of business, including hiring and training staff.
- Oversaw daily operations and project management for construction services.
- Coordinated client consultations to assess project requirements and expectations.
- Managed budgeting and financial planning for construction projects to ensure financial health and accountability.
- Managed financial budgets and oversight for construction projects to ensure fiscal responsibility.
- Supervised subcontractors and ensured quality control on job sites.
- Implemented safety protocols and training programs for employees and subcontractors.
- Developed strong relationships with suppliers to secure necessary materials efficiently.
- Maintained client relationships through consistent communication and high-quality service delivery.
- Ensured compliance with local, state, and federal regulations.
- Provided direction and guidance to employees.
- Supervised worker performance to enhance productivity and achieve project cost-savings.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Coordinated team schedules and delegated tasks to optimize workflow efficiency.
- Trained new employees on safety protocols and equipment usage for construction tasks.
- Conducted regular inspections of tools and materials to maintain quality standards.
- Monitored employee productivity to provide constructive feedback and coaching.
- Recruited, hired, trained, mentored, and coached staff.
Assistant Manager
Florida Remodeling contractors
Panama City, Florida
02.2008 - 07.2010
- Collaborated with management to develop strategic plans that align with business goals.
- Delegated work to staff, setting priorities and goals.
- Assigned work and monitored performance of project personnel.
- Guided and supported junior staff on daily tasks and projects to achieve objectives.
- Recruited and trained new employees to meet job requirements.
- Coordinated with departments to ensure operational efficiency and collaboration.
- Examined completed work for quality and consistency to verify consistency, quality, and conformance.
owner
Jets Construction
Wewahitchka, Florida
07.2000 - 02.2008
- Managed daily operations, hiring and training staff to maintain a skilled workforce.
- Managed daily operations and project schedules for construction projects.
- Coordinated teams to meet project deadlines, enhancing workflow and task completion efficiency.
- Supervised subcontractors and vendors for quality assurance on-site.
- Developed and maintained client relationships throughout project lifecycles.
- Maintained relationships with existing clients by providing superior customer service.
- Oversaw budgeting and financial management.
- Oversaw budgeting and resource allocation for various construction projects.
- Implemented safety protocols to maintain a secure work environment.
- Conducted site inspections to ensure compliance with building codes.
- Trained new employees on company policies and construction best practices.
- Ensured compliance with local, state, and federal regulations.
- Provided direction and guidance to employees.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Reviewed legal documents related to business operations.
- Oversaw project execution and phase progress, ensuring quality workmanship and on-time delivery of project milestones.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored progress by establishing plans, budgets and measuring results.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Education
High School Diploma -
Wewahitchka High School
Wewahitchka, FL05-1983
Some College (No Degree) - Education
Gulf Coast State College
Panama City, Florida, FLSkills
- Quality control and safety compliance
- Project management and team supervision
- Workflow optimization
- Customer relationship management
Timeline
Supervisor
Seashore Handyman and Painting
03.2025 - Current
Supervisor
Jets Construction
03.2022 - 03.2025
Supervisor
Habitat for Humanity
03.2019 - 03.2022
Carpenter
Moore Brothers Construction
09.2016 - 03.2019
Owner/Supervisor
Jets Construction
07.2010 - 04.2011
Assistant Manager
Florida Remodeling contractors
02.2008 - 07.2010
owner
Jets Construction
07.2000 - 02.2008
High School Diploma -
Wewahitchka High School
Some College (No Degree) - Education
Gulf Coast State College