Mark Stone
Oregon City,OR
Summary
Resourceful and experienced worker offering expertise in customer service, training, office management and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
George Fox University
05.2022 - Current
- Create and maintain detailed administrative processes and procedures to drive efficiency and accuracy.
- Coordinate internal resources effectively to ensure seamless transitions between tasks delegated by the director during periods of high workload demand.
- Volunteer to help with special projects of varying degrees of complexity.
- Built and maintain excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Sort and distribute office mail and recorded incoming shipments for corporate records.
- Screen calls and emails and initiated actions to respond or direct messages for managers.
- Use Office software to prepare documents, reports, and presentations.
- Continually seek methods for improving daily operations, communications with customers, recordkeeping, and data entry for increased efficiency.
- Foster a professional atmosphere within the office through diligent organization, consistent punctuality, and adherence to established policies and procedures.
- Facilitate smooth operations within the department by acting as a liaison between employees at various organizational levels including executives, peers, subordinates, vendors, and clients alike.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Health & Human Performance Adjunct Professor
George Fox University
08.2016 - Current
- Applied innovative teaching methods to encourage student learning objectives.
- Created syllabus and instructional plans for each class session in accord with stated course objectives.
- Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Boosted class participation rates by fostering a positive and collaborative learning environment.
Certified Senior Training Campus Public Safety Off
George Fox University
01.2012 - Current
- Maintained accurate records of all completed trainings, ensuring compliance with industry regulations and standards.
- Delivered high-quality presentations on various topics, using compelling visuals to enhance understanding and engagement among employees.
- Incorporated real-world scenarios and case studies into lessons plans for increased contextual relevance.
- Conducted regular assessments of existing training programs, making adjustments as necessary to maintain effectiveness and relevance.
Certified Senior Security Officer
George Fox University
01.2007 - 05.2022
- Promoted from Certified Security Officer to Senior Security Officer in 2012
- Wrote detailed reports of all security breaches and investigations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Developed strong relationships with local law enforcement agencies, facilitating effective collaboration during critical incidents.
- Reviewed existing security measures on an ongoing basis, identifying areas for enhancement or adaptation based on changing circumstances or new threats faced by the University.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Patrolled and monitored premises in University vehicle, on bicycle, and by foot.
- Responded quickly to emergency situations to assess and deflect issues.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Conducted regular evaluations of junior staff performance levels against pre-established benchmarks; provided constructive feedback on their progress towards meeting these expectations in order to foster continued growth within their roles.
- Increased employee awareness of security protocols through comprehensive training sessions.
Education
Bachelor of Arts -
George Fox University
Newberg, OR05.2007
Skills
- Clear Communication
- Research and Analytical Skills
- Database Maintenance
- Report Analysis
- Administrative Support
- Customer Service-Oriented
- Customer Service
- Fast Learner
- Organization
- Office Management
References
Susan Corbett-Furgal /Electrician, Plant Services /
1101 N. Villa Road, Newberg, Oregon 97148
503-487-7202
Elrike Shaw / Office and Parking Operations Manager, Campus Public Safety /
414 N. Meridian Street, Newberg, Oregon 97132
503- 554-2090
Susan L. O’Donnell, PhD / Professor of Psychology /
414 N. Meridian Street, Newberg, Oregon 97132
503-554-2756
Timeline
Administrative Assistant
George Fox University
05.2022 - Current
Health & Human Performance Adjunct Professor
George Fox University
08.2016 - Current
Certified Senior Training Campus Public Safety Off
George Fox University
01.2012 - Current
Certified Senior Security Officer
George Fox University
01.2007 - 05.2022
Bachelor of Arts -
George Fox University