Mark Sturgill
Norton,VA
Summary
Forward-thinking Delivery Manager equipped to handle large-scale delivery planning and execution. Proficient in driving sales and increasing customer engagement with hands-on approach at each stage. Trains, mentors and motivates staff for maximum performance.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Delivery Supervisor
Coca Cola Bottling Co Consolidated
02.2005 - Current
- Maintained accurate logs of deliveries and trips, proving details to manager at end of shifts.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Coordinated consistent on-time deliveries of damage-free goods.
- Analyzed metrics for service requests and incidents to identify problem trends and adjust training of staff.
- Trained drivers, helpers and support workers in techniques for maximizing efficiency.
- Collaborated closely with customers to share information about available products and services, increasing utilization and delivery effectiveness.
- Supervised delivery staff and general productivity.
- Fielded customer questions and complaints and rectified issues.
- Coordinated efficient routes and schedules for Number-driver team.
Meat Department Clerk
Food Lion
09.1995 - 02.2005
- Followed proper safety, handling and cross-contamination procedures.
- Wrapped, weighed and filled product with efficiency to manage high volume of customers.
- Restocked products based on available inventories and customer demands.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Cut meats to customer specifications and answered questions about specialty products.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
Education
Business
UVA At Wise
Wise, VAGeneral High School Diploma -
John I Burton
Norton, VA05.1996
Skills
- Loading Product
- Schedule Coordination
- Vehicle Inspection
- Compliance Requirements
- Replacement Orders
- Oversee Distribution
- Route Planning
- Tracking Metrics
- Assign Jobs
- Safety Procedures
- Route Optimization
- Fleet Inspections
- Invoice Balancing
- Equipment Inspection
- Worker Supervision
- Team Supervision
- Delivery Updates
- Delivery Planning
- Results Delivery
- Valid Driver's License
- Protocols and Procedures
Certification
Class A CDL License
Affiliations
Norton City School Board Elected Official
Norton Little League
Timeline
Delivery Supervisor
Coca Cola Bottling Co Consolidated
02.2005 - Current
Meat Department Clerk
Food Lion
09.1995 - 02.2005
Business
UVA At Wise
General High School Diploma -
John I Burton
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