Mark Svendsen
Cedar Rapids,IA
Summary
Adept Parts Manager and HVAC Journeyman with over a decade of experience at Colony Heating and Cooling, showcasing expertise in inventory management and system troubleshooting. Elevated parts department efficiency and mastered HVAC installations, blending problem-solving with exceptional organizational skills.
Proven track record in enhancing operational workflows and mentoring teams for peak performance. Reliable Installer with 20 years of experience in HVAC roles. Follows directions to complete tasks accurately.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Parts Manager/Service Estimator
Colony Heating And Cooling
01.2011 - Current
Office parts manager since March of 2022
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly.
HVAC Journeyman and Installer from January 2011 to March of 2022 March to present Parts Manager Position
- as a journeyman installer i have installed over Hundreds of furnaces, air conditioners, Microwave vents, bath fans, garage heaters. gas pipping. I Have also manage the jobs and apprentices.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
Journeyman Installer/Service Technician
Leo's Heating And Cooling
08.2004 - 12.2010
- Maintained tools and equipment in good working condition.
- Installer/Service Technician
- Supervise over 14 apprentices and offered specific recommendations to improve work quality.
- Reduced equipment downtime by performing thorough preventative maintenance checks on all installed systems.
- Trained new installers on best practices and company procedures, contributing to overall team success.
Education
HVAC Diploma, Journeyman State of Iowa License - HVAC
Kirkwood Community College
Cedar Rapids, IASkills
- Invoice Processing
- Customer Service
- Inventory Management
- Ordering parts
- System Troubleshooting
- Safety processes and procedures
- Material Preparation
- HVAC Systems
- Building code regulations
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Excellent Communication
- Following safety practices
- Organizational Skills
- Diagnostics and troubleshooting
- Self Motivation
Certification
Journeyman license - 9241
RSES Universal Refrigerant License
Timeline
Parts Manager/Service Estimator
Colony Heating And Cooling
01.2011 - Current
Journeyman Installer/Service Technician
Leo's Heating And Cooling
08.2004 - 12.2010
HVAC Diploma, Journeyman State of Iowa License - HVAC
Kirkwood Community College