Years of professional work experience
Mark Taylor
803-999-8237
Fayetteville,NC
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Entry-level Field Service Technician. True team player experienced in equipment service and working under extreme pressure. Brings diagnostic and mechanical skills and reputation for hard work. Trainable and eager to learn.
Overview
14
14
Work History
Service Technician
Dart/Del
Dover, DE
05.2020 - Current
- Assisted in maintenance of over 100 cars, buses and other motorized equipment; prepare and maintain related records, and other related duties as required.
Selector
KeHE Distributors
North East, MD
10.2019 - 03.2020
- Responsible for order selections.
- Moved loads of up to 70-100 pounds using forklifts and other lift equipment
- Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals
- Checked inventory and selected products from specific locations based upon availability
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents
- Kept work areas neat, clean and free from debris
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes
- Followed orders precisely for correct items, sizes and quantities
Recon Technician
Automotive Service Group
Lexington, SC
02.2019 - 08.2019
- Scrub, scrape, or spray machine parts, equipment, or vehicles, using scrapers, brushes, clothes, cleaners, disinfectants, insecticides, acid, abrasives, vacuums, or hoses
- Lubricate machinery, vehicles, or equipment or perform minor repairs or adjustments, using hand tools
- Mix cleaning solutions, abrasive compositions, or other compounds, according to formulas
- Clean and polish vehicle windows
- Clean and polish vehicle windows
- Drive vehicles to or from workshops or customers' workplaces or homes
- Assessed vehicle maintenance status and completed needed service
- Supervised and mentored 3-5 team members and facilitated daily service operations to drive business growth.
Detail Manager
Teph Seal Auto Appearance
Columbia, SC
05.2017 - 01.2019
- Scrub, scrape, or spray machine parts, equipment, or vehicles, using scrapers, brushes, clothes, cleaners, disinfectants, insecticides, acid, abrasives, vacuums, or hoses
- Lubricate machinery, vehicles, or equipment or perform minor repairs or adjustments, using hand tools
- Mix cleaning solutions, abrasive compositions, or other compounds, according to formulas
- Clean and polish vehicle windows
- Clean and polish vehicle windows
- Drive vehicles to or from workshops or customers' workplaces or homes.
- Managed team of 4-5 personnel focused on providing expert detailing services to demanding customers
Warhouse Associate
Amazon Fulfillment Center
West Columbia, SC
08.2016 - 02.2017
- Obtain merchandise from bins or shelves
- Place merchandise on conveyors leading to wrapping areas.
- Managed team of 2-3 employees, overseeing hiring, training, and professional growth of employees
Associate
O'Reilly Auto Parts
Durham, NC
01.2016 - 07.2016
- Analyze inventories to determine how to increase inventory turns, reduce waste, or optimize customer service
- Take inventory or examine merchandise to identify items to be reordered or replenished
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Increased customer satisfaction significantly within department
Warehouse Associate
Walmart
Durham, NC
02.2014 - 12.2015
- Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
- Store items in orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
- Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations
- Sell materials, equipment, and other items from stock in retail settings.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors
Missle Specialist
U.S. ARMY
Lawton, OK
01.2011 - 01.2014
- Responsible for operating and maintaining five major parts with Patriot Fire Control system: Radar
- Et, Engagement Control Station, Electronic Power Plant, Antenna Mast
- Battle Command Post
- Integration software and operating system
- Used coordination and planning skills to achieve results according to schedule
Technician
Just Tires
Durham, NC
06.2007 - 12.2011
- Examine vehicles to determine extent of damage or malfunctions
- Repair, reline, replace, and adjust brakes
- Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas
- Confer with customers to obtain descriptions of vehicle problems, and to discuss work to be performed and future repair requirements.
Education
Criminal Justice - Criminology
Morris College
Sumter, SC06.2008
High school diploma or GED -
Dipolma Freeport High School
06.2004
Skills
- Audio installation knowledge
- Hand tool knowledge
- Braking component repair
- Electric pallet jack equipment knowledge
- Power tool proficiency
- Mechanical aptitude
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer Authorized to work in the US for any employer
Timeline
Service Technician
Dart/Del
05.2020 - Current
Selector
KeHE Distributors
10.2019 - 03.2020
Recon Technician
Automotive Service Group
02.2019 - 08.2019
Detail Manager
Teph Seal Auto Appearance
05.2017 - 01.2019
Warhouse Associate
Amazon Fulfillment Center
08.2016 - 02.2017
Associate
O'Reilly Auto Parts
01.2016 - 07.2016
Warehouse Associate
Walmart
02.2014 - 12.2015
Missle Specialist
U.S. ARMY
01.2011 - 01.2014
Technician
Just Tires
06.2007 - 12.2011
Criminal Justice - Criminology
Morris College
High school diploma or GED -
Dipolma Freeport High School
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