Mark Thompson
Chandler,AZ
Summary
Inside salesperson with over 10 years experience in everything that goes with sales..Motivational interviewing, CRM proficient, cold calling, client chasing and yes, a lover of the grind. I've been absent from the workforce for 7 years and will explain. The company that gives me a chance...and there will be one..is getting loyal longevity out of me. I'm also looking to break into the recovery field, as that's what my degree is in. However, if the sales community offers me a position first, I'll put my heart and soul into that, as well. Thank you
Overview
5
5
years of professional experience
Work History
Senior Analyst
United Processing Advisors
Phoenix, Arizona
10.2016 - 01.2018
- Analyzed data from various sources to identify trends and patterns.
- Developed complex financial models for forecasting and budgeting purposes.
- Prepared presentations on results of analysis for management team.
- Manage high volume of calls
- Cold calling
- Adding value to appointment
- Motivational interviewing
Business Growth Specislist
Automated Business Solutions
Gilbert, Arizona
06.2015 - 10.2016
- Developed and implemented specialized procedures for customer service operations.
- Generated reports to track performance metrics of team members.
- Researched and analyzed customer feedback to identify areas of improvement.
- Cold calling
- Client relationship building
- Adding value
- No show reduction
- Infusionsoft proficient
- Motivational interviewing
Lead Generator
VC Solutions
Phoenix, Arizona
02.2013 - 06.2015
- Identified and qualified potential customers through outbound calling.
- Created and maintained a database of leads for follow-up by sales team.
- Provided customer service support and addressed customer inquiries.
- Motivational interviewing
- Refinance prequalifying
- Identifying resistance and meeting with positivity
- Cold calling
- Grinding
Education
Associate of Applied Science - Substance Use Disorders
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ02-2024
Some College (No Degree) - Sports Science
International Sports Science Association
Carpinteria, CASome College (No Degree) - Business Administration
Eastern Michigan University
Ypsilanti, MISkills
- Performance monitoring
- Analytics software
- Knowledge of business operations
- Analytics program experience
- Sales
- Communication
- Empathetic listening
- Motivational interviewing
- Adding value
- Empowering
- Grinding ( coffee is for closers)
Timeline
Senior Analyst
United Processing Advisors
10.2016 - 01.2018
Business Growth Specislist
Automated Business Solutions
06.2015 - 10.2016
Lead Generator
VC Solutions
02.2013 - 06.2015
Associate of Applied Science - Substance Use Disorders
Maricopa Community Colleges, Rio Salado Community College
Some College (No Degree) - Sports Science
International Sports Science Association
Some College (No Degree) - Business Administration
Eastern Michigan University