Mark Threatts
Hampton,VA
Summary
Results-oriented Service Technician with strong mechanical troubleshooting and diagnostic skills. Also experienced in light-duty hydraulic and electrical systems. Dedicated in keeping a clean and safe work environment.
Overview
12
12
years of professional experience
Work History
Lead Service Tech.
RNR Tires Express
Chesapeake, Virginia
10.2021 - 01.2026
- Led team in tire installation and repair services for diverse customer vehicles.
- Performed after market custom work on vehicles from truck lift kits to car/truck lowering kits
- Assisted Sales team with communication barriers as far as knowledge of various vehicle part operations and technical terms.
- Diagnosed vehicle issues using specialized equipment and recommended solutions.
- Ensured compliance with company standards in service quality and safety practices.
- Collaborated with management to improve workflow efficiency and service delivery.
Auto Technician (B Tech)
Pep Boys
Hampton, VA
04.2016 - 03.2021
- Assisted customers by providing detailed service recommendations and estimates.
- Performed routine maintenance and repair services on vehicles, including oil changes, tire rotations, brake repairs, and engine tune-ups.
- Ensured compliance with safety standards during service operations.
Auto Technician
Firestone Auto Care
Newport News, Virginia
04.2014 - 04.2015
- Performed routine maintenance on various vehicles such as oil changes, tire rotations and alignments.
- Kept inventory of shop equipment and supplies to ensure work flow continuity.
- Maintained a clean and organized workspace adhering to safety standards.
Education
Auto Repair Certificate - Automotive Engineering
Lincoln Tech
Union, NJ06-2000
Skills
- Mechanical troubleshooting
- Hydraulic and electrical systems
- Hand tools proficiency
- Diagnostic skills
- Quality control
- Effective communication
References
References available upon request.
Timeline
Lead Service Tech.
RNR Tires Express
10.2021 - 01.2026
Auto Technician (B Tech)
Pep Boys
04.2016 - 03.2021
Auto Technician
Firestone Auto Care
04.2014 - 04.2015
Auto Repair Certificate - Automotive Engineering
Lincoln Tech