Mark Vaillancourt

Successfully served as a vital bridge between the Power BI/Fabric product teams and enterprise customers to ensure the goals, priorities, and challenges of those customers was well-understood by feature owners and leadership.

• Conducted 40+ of customer interviews to capture their goals, priorities, and challenges with Power BI/Fabric
• Synthesized vital feedback capture during interviews into meaningful, reliable feedback stream for Power BI/Fabric product team members and leadership
• Moderated NDA community in Teams to provide hundreds of customer participants with timely responses to questions and feedback
• Hosted multiple weekly webcasts to ensure Microsoft product team members meet their learning goals while simultaneously ensuring delightful experience for customers
• Advocated for enterprise customer needs in regularly schedule sync meetings between Power BI/Fabric CAT and product teams and leadership

Successfully drove consumption of Azure Data products and services with customers in the US North Central District.

• Enhanced understanding of customer adoption blockers to help customers overcome those obstacles
• Created and delivered technical presentations to customers (and relevant user groups) to explain and showcase Azure Data products and services
• Lead proof-of-concept efforts with customers to demonstrate how relevant Azure Data products and services could help them achieve their goals

Architected and implemented business intelligence solutions for consulting clients with Microsoft data products and services.

• Designed and implemented end-to-end solutions (including ETL, staging, semantic models, and reports or dashboards) to meet client needs
• Created and delivered training content and documentation to ensure client personnel understood how to maintain and troubleshoot those solutions

Architected and implemented business intelligence, reporting, and other database related solutions for consulting clients.

• Designed/implemented reporting, database, and business intelligence solutions using Microsoft SQL Server products (Integration Services, Reporting Services, Analysis Services, relational database enginer)
• Created and delivered training content on Microsoft data products and services for clients and Digineer colleagues/personnel
• Created and delivered training content and presentations to broader Microsoft Data user communities via users groups, SQL Saturday events, and industry conferences like PASS Summit.
• Created and delivered well-attended and popular full-day workshops at SQL Saturday events: "Click Click WOW! The Exciting World of Microsoft Power BI" and "Microsoft Excel: The Business Intelligence Platform for the Masses"
• Authored technical article: "Report Model (SMDL) Alternatives in SQL Server 2012: A Guided Tour of Microsoft Business Intelligence"
• Established and maintained a technical blog (https://www.markvsql.com) to drive understanding of Microsoft data technologies