Mark Valcourt
Warren,RI
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Manager Supervisor
Comsearch Inc.
05.2001 - Current
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Supervised daily workflow and performance from a team of Auto Damage Appraisers and staff
- Trained new hires and assisted existing appraisers with any questions they may have
Painter, Body Shop Manager
Bristol Auto Body Works Inc.
05.1999 - 05.2001
- Implemented a comprehensive safety program to reduce workplace accidents and maintain compliance with industry regulations.
- Implemented computer paint matching, computer estimating, increasing body shop sales and customer satisfaction
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
GED -
Case High School
Swansea, MASkills
- Employee Development
- Time Management
- Salesforce Management
- Employee Coaching and Mentoring
- Task Delegation
- Schedule Management
- Professional and Courteous
- Cost Control
- Performance Tracking and Evaluation
- Idea Development and Brainstorming
- Documentation And Reporting
- Workforce Management
- Team Leadership
- Hiring and Training
- Staff Management
- Budget Administration
- Budget Control
- Good Judgment
- Customer Service
- Team Development
- Schedule Preparation
- Administration and Reporting
Certification
- Licensed Auto Damage Appraiser and Adjuster in multiple states 2001 to current
Timeline
Manager Supervisor
Comsearch Inc.
05.2001 - Current
Painter, Body Shop Manager
Bristol Auto Body Works Inc.
05.1999 - 05.2001
GED -
Case High School
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