Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mark Warner

Nottingham,MD

Summary

Accomplished Training Manager well-versed in selecting trainers, curriculum and course plans to achieve demanding training objectives. Effective at leading courses on diverse topics. Prepared to offer 8 years of training experience.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Training Manager

Deloitte
04.2023 - Current
  • Managing all training aspects of the four portal implementation project.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Establishing End User Training Curriculum to train new and current state workers.
  • Collaborate with other departments to align training programs with organizational goals and objectives.
  • Delivernew employee onboarding and training sessions via Salesforce.
  • Train staff during demonstrations, meetings, conferences, and workshops.
  • Organize and edittraining manuals, multimedia visual aids, and other educational materials.

Training and Change Management Lead

Deloitte
03.2022 - Current
  • Oversaw change management efforts to support implementation of critical initiatives driving technology, process and culture changes.
  • Designed processes and systems supporting business needs before, during and after transitions.
  • Partnered with business teams to understand needs and mitigate potential problems.
  • Built support for change throughout business unit through direct outreach strategies.
  • Created Quick Reference Guides and videos for end users

ServiceNow Implementation Lead

Deloitte
09.2020 - 03.2022
  • Established and enforced project timelines and deadlines.
  • Createe a database of over 500 articles
  • Communicated project updates to stakeholders at all levels.
  • Led the effort in creating over 30 Quick Reference Guides
  • Led the effort in creating user metrics.

Curriculum Evaluator

Deloitte
08.2019 - 08.2020
  • Manually gathered and examined over 700 learning objects from the National Cybersecurity Curriculum Program (NCCP).
  • Completed a Job Task Analysis of comparing several courses KSAs and how they aligned to a specific work role.
  • Mapped agency work roles to the latest CNO training apprentice training standards and the NCWF to evaluate alignment between KSAs and national-level training standards.
  • Created a crosswalk to highlight equivalent elements between JTAs conducted by various divisions within the agency to identify what aspects of the analysis best serve curriculum developers as they align courses to meet agency initiatives and requirements defined by the student training pipeline.

Media Specialist

Mosaic Technologies Group
11.2018 - 08.2019
  • Lead for the video team at the National Cryptologic University.
  • Managed a professional video studio which involved setting up equipment and handling all recordings.
  • Collaborated with Government Leads on techniques for recording trainings, editing, and scheduling recordings.
  • Led teams that created high visibility annual trainings for the entire workforce. All training videos were created using Adobe Premiere, Adobe After Effects, and Camtasia.

Video Production Lead

Exceptional Software Strategies
08.2015 - 11.2018
  • Worked directly with clients on scheduling and recording the trainings or seminars.
  • Managed and operated a mobile video studio, and all equipment aligned to the project.
  • Created Presentations by encoding a live video capture of a speaker and syncing the video capture to a Microsoft PowerPoint file.
  • Served as a Section Manager for Exceptional Software Strategies. In this role, I managed a select group of employees on a federal contract. He worked with Owners, Vice Presidents and Directors of ESS to help with decision makings and being a POC between the board and employees.

Education

Bachelor of Science - Business Administration And Management

Villa Julie College
Stevenson
05.2007

Skills

  • Preparing Course Materials
  • Multimedia Development
  • Training Solutions Development
  • Manager Coaching and Training
  • Product Development
  • Build Training Manuals
  • On-The-Job Training
  • Develop Training Programs
  • Change Management
  • Remote Employee Training

Certification

  • TS SCI w/ Full Scope Poly

Timeline

Training Manager

Deloitte
04.2023 - Current

Training and Change Management Lead

Deloitte
03.2022 - Current

ServiceNow Implementation Lead

Deloitte
09.2020 - 03.2022

Curriculum Evaluator

Deloitte
08.2019 - 08.2020

Media Specialist

Mosaic Technologies Group
11.2018 - 08.2019

Video Production Lead

Exceptional Software Strategies
08.2015 - 11.2018

Bachelor of Science - Business Administration And Management

Villa Julie College

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Mark Warner