Mark Wendling
Vineland
Summary
Proficient Service Technician with strong troubleshooting skills, mechanical aptitude, and attention to detail. Experienced in preventive maintenance, ensuring operational efficiency and reduced downtime.
Dedicated Service Manager with over 30 years of experience in beverage dispensing equipment. Skilled in training junior technicians and implementing proactive maintenance solutions, resulting in improved service quality and customer satisfaction.
Overview
40
40
years of professional experience
Work History
Service Technician
Vineland Syrup Inc.
Vineland, NJ
03.1986 - 02.2026
- Service beverage dispensing equipment and ice makers.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Conducted routine maintenance on machinery to ensure operational efficiency.
- For the past 5 years or so was the service manager
- Trained junior technicians on equipment handling and safety protocols.
Education
High School Diploma -
Vineland High School
Vineland, NJSkills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
- Problem and issue resolution
- Mechanical aptitude
- Quality assurance
- Hand tool expertise
- System installation
- Equipment inspection
Timeline
Service Technician
Vineland Syrup Inc.
03.1986 - 02.2026
High School Diploma -
Vineland High School