Mark Whitener
Aramark
Kilgore,TX
11
years of professional experience
Detail-oriented maintenance technician with expertise in staff training, safety protocols, and quality control. Committed to enhancing operational efficiency and ensuring high standards in cleaning and maintenance.
Work History
Caregiver
5 Years 7 Months- Provided compassionate care and support for clients in daily activities and personal hygiene.
- Assisted clients with mobility and transportation, ensuring safety and comfort during outings.
- Monitored patient health conditions, reporting changes to family members or healthcare professionals.
- Developed personalized care plans based on individual needs and preferences.
- Educated families on best caregiving practices to promote client well-being at home.
- Coordinated with healthcare providers to ensure comprehensive support for clients' health needs.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Lead Floor Technician/general Maintenance
6 Months- Supervised daily floor maintenance operations to ensure cleanliness and safety standards.
- Trained and mentored junior staff on effective cleaning techniques and equipment usage.
- Implemented efficient workflow processes, reducing downtime during cleaning shifts.
- Coordinated with management to schedule routine maintenance and address urgent issues.
- Monitored inventory levels of cleaning supplies and equipment for timely replenishment.
- Collaborated with cross-functional teams to improve operational efficiency and service delivery.
- Upheld a strong work ethic, consistently completing assigned tasks on time and with attention to detail.
Custodian Supervisor
4 Years 8 Months- Supervised daily cleaning operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored custodial staff, promoting best practices in sanitation and maintenance.
- Developed efficient scheduling systems to optimize labor resources and improve service delivery.
- Conducted regular inspections of facilities to identify maintenance needs and ensure cleanliness compliance.
Education
High School Diploma
Skills
Strong communication skills
Staff training and development
Chemical handling
Quality control standards
Equipment operation proficiency
Problem-solving capacity
Safety protocol
Advanced cleaning techniques
Floor maintenance expertise
Floor buffing
Workplace safety
Surface preparation
Equipment operation
Steam cleaning
Stain removal
Spot treatment
Upholstery care
Excellent work ethic
Problem-solving
Attention to detail
Safe workplace procedures
Timeline
Lead Floor Technician/general Maintenance
Aramark
02.2026 - CurrentRead More
Caregiver
Self-employed
04.2020 - 11.2025Read More
Custodian Supervisor
Sparkle Janitorial Services
01.2016 - 09.2020Read More
Columbus Adult School
High School Diploma
Read More