Mark Wilkerson
Fort Wayne,IN
Summary
At Peg Perego USA Inc., I improved warehouse efficiency and accuracy, reducing discrepancies through my attention to detail. Customer satisfaction and operational smoothness were boosted through my problem-solving capabilities and self-motivated work ethic.
Overview
30
30
years of professional experience
Work History
Customer Service Receiving Clerk
Peg Perego USA Inc.
11.1993 - 04.2024
- Enhanced warehouse organization by accurately sorting and categorizing incoming shipments.
- Streamlined the receiving process for improved efficiency and time management in the workplace.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Maintained accurate inventory records through diligent data entry, updating, and filing.
- Collaborated with other departments to address any issues or concerns regarding incoming shipments promptly.
- Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
- Expedited processing times by swiftly unloading trucks and properly staging products for inspection.
- Boosted customer satisfaction by diligently inspecting all received merchandise for damages or defects before distribution.
- Optimized storage space utilization by arranging received items strategically within designated areas of the warehouse.
- Complied with safety regulations during all receiving tasks, reducing workplace accidents and injuries effectively.
- Assisted in inventory control efforts by participating in routine cycle counts, ensuring accurate stock levels at all times and resolving discrepancies with records.
- Sustained a clean work environment by adhering to housekeeping standards when handling merchandise deliveries daily.
- Prevented loss or theft of valuable items through vigilant monitoring of security protocols during receiving tasks consistently.
- Supported procurement efforts with timely reporting of received goods, allowing for better planning and forecasting based on available stock levels.
- Saved resources by identifying opportunities for consolidating shipments, reducing unnecessary transportation costs.
- Contributed to the company''s sustainability efforts by recycling shipping materials and properly disposing of waste during the receiving process.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
- Utilized forklift,jacks and dollies to transport pallets of goods to and from warehouse.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Reviewed order data to verify transactions and shipping dates.
- Monitored scheduled shipment dates to achieve timely delivery, and expediting as necessary.Verified orders by comparing names and quantity of items packaged with shipping documents.
- Rejected damaged items, and recorded shortages
- Processed required paperwork to expedite handling of shipped and received goods.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Education
High School Diploma -
West Ottawa High School
Holland, MI01.1985
Skills
- Shipping and receiving
- Warehouse Organization
- Material Handling
- Invoice Verification
- Certified Forklift Driver
- Inventory Management
- Attention to Detail
- Self-Motivated and Independent
- Problem-Solving
Timeline
Customer Service Receiving Clerk
Peg Perego USA Inc.
11.1993 - 04.2024
High School Diploma -
West Ottawa High School