Mark Williams Jr
MD Army National Guard
Baltimore,MD
1
Certification
18
years of professional experience
Aviation professional driven by high standards and results-oriented focus. Brings valuable experience in coordinating aircraft loading operations, ensuring safety and efficiency. Known for strong team collaboration, reliability, and adaptability to changing needs. Key skills include load planning, safety compliance, effective communication and problem solving under required deadlines.
Work History
Aircraft Lead Agent
18 Years 2 Months- Coordinated loading and unloading of cargo, ensuring compliance with safety regulations.
- Monitored weight distribution to optimize aircraft performance and fuel efficiency.
- Collaborated with ground crew to streamline operations and enhance turnaround times.
- Trained new staff on safety protocols and operational procedures for aircraft loading.
- Implemented process improvements that enhanced loading efficiency and minimized delays.
- Led team in troubleshooting logistical challenges during peak operational periods.
- Developed training materials for staff, fostering a culture of safety and efficiency within the team.
- Continuously sought opportunities for process improvement, implementing changes as necessary to enhance overall efficiency and productivity in aircraft loading activities.
- Collaborated with maintenance teams to address any necessary repairs or adjustments related to cargo loading equipment or infrastructure.
- Guided aircraft into and out of parking positions using hand signals.
- Improved on-time departure rates by closely monitoring load progress and coordinating with relevant parties.
- Connected electrical power unit and hoses to aircraft.
Helicopter Mechanic
1 Year 8 Months- Followed safety procedures while analyzing issues and working on aircraft.
- Worked on different types of aircraft from [UH-60 BlackHawk] to [LUH-72 Lakota] helicopters.
- Maintained detailed records of all helicopter maintenance tasks performed, providing a clear audit trail for regulatory inspections.
- Performed inspections on aircraft within mandatory time intervals with team members to ensure mission readiness.
- Participated in ongoing training opportunities to stay current on industry standards and best practices.
- Examined and tested aircraft parts, components and systems to verify airworthiness and functionality.
- Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls.
- Ensure aircraft maintenance logbooks book were accurate and current.
Education
UH-60 Helicopter Maintainer
- 3.9 GPA
No Degree
- Dean's List Fall Semester 2007; Spring semester 2008.
High School Diploma
- Honor Roll [Semester and Year]
- 3.6 GPA
- Extracurricular Activities: Varsity Football, Track and Field
Skills
Dangerous goods handling
Load planning expertise
Reliability and punctuality
Ground support equipment operation
Problem-solving capacity
Weight and balance
Airline industry experience
Aircraft loading procedures
Flight safety awareness
Ramp operations proficiency
Dependable and responsible
Marshaling aircraft
Heavy lifting
Pushback and towing
Baggage tag checks
Accomplishments
- Willingly took on new duties and responsibilities when asked by supervisor and finished tasks on time, resulting in a pay increase.
- Mentored new ramp agents on company processes and procedures.
- Hand selected by management on numerous occasions to take charge of high valued flights with VIP passengers.
- Considered one of the top performing among active leads at current duty station.
Certification
- UH-60 Blackhawk Maintainer Training - Nov. 2025-Mar.2026
Timeline
Helicopter Mechanic
MD Army National Guard
12.2024 - CurrentRead More
Aircraft Lead Agent
Delta Air Lines, Inc
06.2008 - CurrentRead More
Fort Eutis Aviation Training Center
UH-60 Helicopter Maintainer
Read More
The Community College of Baltimore County
No Degree
Read More
Baltimore City College
High School Diploma
Read More